Kfc - UPPER MARLBORO
Kfc
Description
At this KFC location, diners can expect a blend of highs and lows. The fried chicken shines with a solid 4 out of 5 rating, praised for its flavor, while other dishes, like the crispy chicken, occasionally leave customers disappointed when unavailable or undercooked. Service is generally friendly but inconsistent, leading to mixed experiences. While some appreciate the inviting atmosphere and cleanliness, others note areas needing improvement. Despite the challenges, the overall potential is evident, making it a worthwhile stop for fried chicken enthusiasts—just be prepared for possible wait times and occasional service hiccups.
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Feedback
2 cars in the drive-thru line, I was #2. I ordered a 16 piece chicken strip family meal, and was asked wait in the parking lot. We waited for 10 minutes and they brought out the food. It was late, we were tired, I didn't feel like going through the bag before I pulled off. Just need to feed the kids and get them in bed. We got home, and started to go through the bag, I opened the bucket of tenders and saw that almost half of them were old/dry/burnt... Then realized after distributing the meals t
What can I say...I need to call Corporate. Ordered $40 worth of Crispy chicken with sides for a specific time. We stopped to pick up the food, and it was not ready. The cashier proceeded to tell me we do not have any crispy because we stopped cooking it a certain time. He then asked me if I wanted the original recipe. The explanation was BS! The restaurant still had 3.75 hrs before closing. I said I spent $40 for crispy, and no, I don't want original...let me speak with the manager. Then
Although I waited in the restaurant for the six addl minutes, NO pot-pies became available. The cashier said because of a pot pie incident . I said I didn 't want one dropped on the floor.
Went there Saturday March 5 2022 I HAD a voucher from my last order from another KFC that treated me bad with the cold food and customer service...So I decided to use my voucher at this location, I must say it was very clean in there and I just wanna say the fries are very good the chicken wings I ordered the buffalo style type wasn't that pleasant but the manager was very very nice. I WOULD definitely come back and support this restaurant because of her friendly services.
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QR-Code for the menu
