Reviews

Overall Total Score
2.1 out of 5
Acceptable | 57 reviews

What Ashley likes about Kfc:
I really enjoyed my experience today at the Broadway location. The manager “Shorty” really exceeded my expectations of ANY fast food restaurant. She was very helpful and kind. The food was great as well.Thank you so much! View all feedback. What User doesn't like about Kfc:
This review is about a terrible experience at a restaurant. I went to pick up a mobile order and waited at least 5-10 minutes at the counter to decide what I wanted. Then I drove through the drive-thru to pick up my order, but it wasn't ready yet even though I didn't use the speaker. When I placed an order online, there was no wait, but the service was still terrible. View all feedback.

Reviews from various websites

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1.4 ★ from 10 reviews

This review is about a terrible experience at a restaurant. I went to pick up a mobile order and waited at least 5-10 minutes at the counter to decide what I wa...

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I came to this restaurant with the intention of getting a chicken dinner. When I arrived, there was no one in the lobby or dining room. I waited at the counter...

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Rhett
25.06.2022 - 12:02

The fried chicken is okay, but the portion size is not very big. Many other KFC locations offer a discount for former service members, however, this particular...

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Amalia
25.06.2022 - 12:02

If I could give negative stars, I would. I love eating too bad that I haven't been able to eat in tyler for months. apx a month ago I went through her open door...

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Elton
25.06.2022 - 12:02

Out of slaw, fries The only sides we like. NO lights outside. Almost didn’t find it.

At the KFC on South Broadway, diners experience a rollercoaster of service and culinary delights. While some patrons lament long waits and rude staff responses, others rave about exceptional management and fresh, flavorful food. Complaints about cleanliness and consistency—like hard chicken and burnt biscuits—are countered by praise for the delicious fried chicken and comforting sides. With its inviting atmosphere and accessible facilities, this location offers a blend of charm and frustration, leaving customers torn between disappointment and memorable meals. Whether it’s for the food or the experience, KFC promises a visit filled with highs and lows worth singing about.

Restaurantji
2.6 ★ from 47 reviews
Shannon
10.03.2024 - 11:36

I went to KFC tonight after a long and stressful day to take advantage of their advertised special: 8 piece chicken and 4 sides for $20. However, when I placed...

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T
10.03.2024 - 11:36

I really appreciate the manager and staff at this restaurant. The food is always fresh and delicious, especially the tea. The facility is well-maintained and cl...

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John
10.03.2024 - 11:36

A Song for the Colonel, located on South Broadway's shore is a place worth singing about. The fried chicken is divine, with glistening grease under Tyler's sun....

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Patricia
10.03.2024 - 11:36

Order a 2 piece dinner crispy. Asked and paid for a breast and leg. Didn't get it and it wasn't crispy. It was mushy. The mac n cheese looked like they scraped...

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Shay
10.03.2024 - 11:36

I was NOT happy with my order. I went for the $20.00 fill up box and always substitute the fries for a family size Mash potatoes and slaw, This go round they te...

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