Whataburger - Tulsa
Whataburger
Description
**Whataburger: A Hit or Miss Experience at the Local Location?**
Whataburger is a beloved fast-food chain, but this particular location has faced considerable criticism regarding its service and food quality. Diners frequently report lengthy wait times, often exceeding 30 minutes, even during less busy hours. Unfortunately, many have experienced lackluster customer service and missed items in their orders. While some appreciate the late-night hours and familiar menu items, the overall sentiment leans towards disappointment in the management and food quality. Patrons are advised to seek alternative locations for a more satisfying experience, especially if consistency and timely service are priorities.
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We LOVE Whataburger and have it often. Something about this location ? I don?t know what they?re doing but they?re consistently SIGNIFICANTLY slower than all the other Whataburgers in town. Always plan on 30 minutes for your food and one time after FORTYminutes of waiting they cancelled our order because their machine didn?t work. Save your time and go to another location becauseuntil upper management fixed this it isn?t worth your time. (Memorial/101st area)
My partner and I work in the restaurant industry and were extremely disappointed by the lack of customer service this location had. While placing the order the young man kept cutting us off before we could finish what we were saying like he was beinginconvenienced. The restaurant wasn?t busy at all. He told us to drive forward so we did and paid. The order total changed threetimes. He handed us one small bag and a drink (which did not complete what we ordered) and closed the window. Him and hiscoworker were standing at the window talking while we waited trying to get their attention. One young man glanced over at us andwalked away. So we just drove off. We called the manager after we realized we were missing more than we thought. She asked if wecould come back but we were already on the highway and had somewhere to be. She told us we could come back the next day and pickup the missing items but felt completely brushed off. We work in the industry so we know how it goes. My partner is diabetic andit was his stuff that was missing. His blood sugar was low and well you get it. This review is long enough. Needless to say wewon?t be returning to this location.
We visited the drive-thru around 3:30 PM, and the dining area appeared to be completely empty. There were only two cars ahead of us, yet it took a long time for them to take our order. The staff member apologized for the delay, but it subsequently took even longer for our food to arrive. We thought that since it was a slower part of the day, they might be preparing fresh items. Unfortunately, I was mistaken. The burgers were cold and overcooked, which takes some questionable cooking skills. To make matters worse, the cheese wasn’t even melted. Overall, it was a terrible experience.
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