Menu - Whataburger

My partner and I work in the restaurant industry and were extremely disappointed by the lack of customer service this location had. While placing the order the... read more My partner and I work in the restaurant industry and were extremely disappointed by the lack of customer service this location had. While placing the order the young man kept cutting us off before we could finish what we were saying like he was beinginconvenienced. The restaurant wasn?t busy at all. He told us to drive forward so we did and paid. The order total changed threetimes. He handed us one small bag and a drink (which did not complete what we ordered) and closed the window. Him and hiscoworker were standing at the window talking while we waited trying to get their attention. One young man glanced over at us andwalked away. So we just drove off. We called the manager after we realized we were missing more than we thought. She asked if wecould come back but we were already on the highway and had somewhere to be. She told us we could come back the next day and pickup the missing items but felt completely brushed off. We work in the industry so we know how it goes. My partner is diabetic andit was his stuff that was missing. His blood sugar was low and well you get it. This review is long enough. Needless to say wewon?t be returning to this location.

We visited the drive-thru around 3:30 PM, and the dining area appeared to be completely empty. There were only two cars ahead of us, yet it took a long time for... read more We visited the drive-thru around 3:30 PM, and the dining area appeared to be completely empty. There were only two cars ahead of us, yet it took a long time for them to take our order. The staff member apologized for the delay, but it subsequently took even longer for our food to arrive. We thought that since it was a slower part of the day, they might be preparing fresh items. Unfortunately, I was mistaken. The burgers were cold and overcooked, which takes some questionable cooking skills. To make matters worse, the cheese wasn’t even melted. Overall, it was a terrible experience.