Sweet Basil - Tully

Italian, American, Delivery Services
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Sweet Basil

Sweet Basil
3.8 / 5 (1769 reviews)

Description

The restaurant in question seems to have mixed reviews, with customers commenting on both positive and negative aspects of their experience. While some praise the delicious food and pleasant atmosphere, others express disappointment with the service quality. Common complaints include slow delivery times, mixed up orders, and inattentive waitstaff. Despite these issues, some diners still find the food to be top-notch, with standout dishes like shrimp riggies and shrimp scampi receiving high praise. Overall, it appears that the restaurant's food quality shines through, but improvements in service delivery may be needed to keep customers satisfied.

Last update: 09.07.2026 from: Jeffry

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★ 3.8 / 5 from 1769 reviews
torp-jeffry
17.02.2025

The food is excellent, and they have the advantage of being the main choice in the area. However, the service leaves much to be desired. They frequently mix up orders and fail to submit them properly, all without offering any apologies or acknowledgment of the mistakes. While they do have a solid customer base, they really need to improve their service quality, or they risk losing customers.

fontaine-remy
17.02.2025

This restaurant is a hidden gem! On our way back from a trip to Delaware, we decided to stop for a hearty meal, and we couldn't have made a better choice! The dishes were bursting with garlicky flavor! I had the Bruschetta salad, my daughter opted for a calzone, and my husband savored the Buffalo Chicken salad. Everything was absolutely delicious, and the portions were more than enough. Our waitress was incredibly friendly! I did see some negative reviews, but it seems those people might be better off preparing their own "special" meals at home. Overall, this place was fantastic!

daria-kaminska-1
17.02.2025

I'm not sure what's happening at this place, but the service was disappointing. We ordered bread to go with our Italian food, but it never arrived. I had fish that was supposed to come with two sides, but only one was served, and there were no condiments on the table, not even salt. I would have liked another drink or even some water, but the waitress only came back once, and that was to give us the check. I was really let down. We arrived at 5 o'clock.

oceane46
17.02.2025

I walked into this restaurant with great expectations because of its wonderful and inviting atmosphere. Unfortunately, my experience only partially lived up to those hopes. The food was mediocre, and the service from the waitstaff was just average. Overall, it wasn't a particularly memorable visit.

john-b-engineer7
06.03.2024

Sweet Basil is a regular spot for my family since my parents live nearby. The food is consistently delicious, and the staff is always friendly. The restaurant...

FAQ

You can also enjoy gluten-free meals at the place.

There is a TV / screen on-site where sporting events are broadcast.

The diner is accessible and can therefore also be used with a wheelchair or physical disabilities.

The restaurant also takes credit cards from the common providers for payment.

More information

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