Cactus Rose - Tucson
Cactus Rose
Description
At this DoubleTree hotel, guests share mixed experiences that range from warm hospitality to significant concerns about cleanliness and amenities. While many appreciate the picturesque grounds and welcoming staff, some encountered issues, including outdated rooms, hygiene problems, and inadequate amenities like proper dining options and functional elevators. Complaints about uncomfortable beds and inconsistent service contrast with positive remarks about the outdoor pool and convenient location. While the hotel shines in aspects such as customer service and location, it faces challenges in maintaining quality and comfort, suggesting a need for updates and improved attention to hygiene and guest satisfaction.
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You probably can't find a better location for a hotel in a perfect location like this DoubleTree. It is large enough to accommodate almost any size group and very close to everything. There is adequate parking and shopping is well within a mile of the hotel.
This was a nice hotel but the beds were uncomfortable and the ac didn’t work well. Disappointed but other than that a nice hotel the rest of the hotel was nice. Breakfast buffet was super yummy. I excepted better beds at this place felt like hotel 6 beds.
I was please with this hotel. The room was very clean and comfortable. Sheets and covers were clean. Carpet appeard to be clean, no stains or weird smells. Walls were clean. When we arrived to our room, maintanance was powerwashing the walkways and stairwells. Maids were visable through the early afternoon (a plus incase you need extras). Check in and check out was fast and easy. Front desk clerk Mario was super nice and helpful, very welcoming. Upon check in you get fresh baked cookies and they were delish! This hotel is near the airport, so you do hear planes in the morning.
Awesome Hotel!! Great experience and staff!! We had a great visit here. We really enjoyed it!! Very clean Hotel and room!! Great pool, too!!! The staff was very friendly, nice and helped us any questions we had. Highly recommend!!! We'll be back here to stay again on our next visit to Tucson!! THANK YOU ALL VERY MUCH!!!!!
