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Contribute Feedback What Sue Halvorson likes about Marco's Pizza:
We were pleasantly surprised used reviews to choose Marco's pizza. We took it to-go as seating is very limited! It was very tasty, we had some left-overs they were tasty the 2nd time...heated in a fry pan, covered on low heat! highly recommended!! View all feedback.
What Temia Hairston doesn't like about Marco's Pizza:
Customer service was not the best tonight.I’ve ordered at this location all the time without any issues . I called the phone, the guy slams on hold for 15 MINUTES. Called again “thanks for calling Marcos Hold”. They were not that busy when my husband and I arrived the guy African American identified himself as a manager could not put his sell phone down just chilling was not pleasant at all and I’m sure that was him... View all feedback.
Horrible customer service! I shouldn’t have to go back and forth on the phone about what’s missing with my order! Pizza was good but the bad customer service won’t level things out.
Decent pizza but doesn't offer a super thin crust which I like the best.
Ordered online, drove to drive up window and sat there for 10 minutes before anyone came to the window even though I had multiple eye contact with the person taking pizza from the oven. Guy walks by and apologies for not being helped. Asked my name told him Rich....gone for 5 more minutes and said could the order be under Richard? I said yes, he then said good I was confused. He then went over to where the oven person was at and took another 2 minutes to get the pizza. The pizza looked like it got folded over on itself and then opened back up. The curst had no Roma Flavor I wanted either. Shame on the service tonight.
We were pleasantly surprised used reviews to choose Marco's pizza. We took it to-go as seating is very limited! It was very tasty, we had some left-overs they were tasty the 2nd time...heated in a fry pan, covered on low heat! highly recommended!!
In 2019, I order some wings and pizza from this particular location. Both me and my husband got sick with food poison. This year we decided to give them another chance. Things were going good until I ordered again last week and by the end of the weekend I was dealing with food poison again. I’m not sure if they are improperly handling food or just don’t care, but this time is my LAST TIME eating from this location in Troy, Al
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