Reviews - Basilico

Pizza, Italian, Vegetarian

Reviews summary

Basilico's pizza receives mixed reviews, from delicious and mouth-watering options to disappointing experiences with cold, tasteless pies and slow delivery times. Some customers praise the unique selection of pizzas and vegan-friendly options, while others express frustration with high prices and lack of quality toppings. Despite issues with spam marketing and inconsistent experiences across locations, some diners still appreciate the friendly staff and flavorful pizzas. Overall, Basilico offers a varied menu for pizza lovers seeking a light and satisfying meal, with both positive and negative experiences shaping its reputation in the London dining scene.

Overall Total Score
3.6 out of 5
Very good | 2824 reviews

Was Dominik Fleischhacker at Basilico a mag?

I have enjoyed numerous pizzas from Basilico since it opened a few years ago. They are very good, although a bit pricey. However, the quality is always top-notch. View all feedback.

What davidcW7218LD dislikes about Basilico:

One of the worst pizza I have ever had , no rise in the crust , tomato sauce had pretty much no taste and the mozzarella was not good , to put it bluntly I have had a better frozen pizza from Tesco’s View all feedback.

Images uploaded by reviewers

Reviews from various users

Restaurantsdb

Last update : 13.08.2025

4.8 ★ from 1022 reviews
polina
13.08.2025

Extremely rude staff, I wasn’t able to neither place or cancel the order properly :

ela-drazba
13.08.2025

It used to be such a decent place. In the last order, the tiramisu jar was delivered completely broken and hence not eatable. I called the restaurant and they said that it was not their fault. When I explained that it actually was their fault given all items were delivered loose and not packed the person on the phone started to pretend they do not understand English. The pizza itself was quite burnt. Sad story as I was a regular customer for 4 years but now will never order again from that place. AVOID!!! Order in Deliveroo from reputable place rather than from this pitty establishment Service: Delivery Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1

naomi-loo-3
13.08.2025

Really enjoyed the Green Goddess vegan pizza as it was perfectly seasoned and felt fresh and summery. Best eaten on the day as reheating them in an oven will make the base overly crisp. Service: Takeaway Price per person: £20–30 Food: 4 Service: 5 Atmosphere: 4

Gastroranking-it

Last update : 27.09.2024

3.4 ★ from 42 reviews
emma-c-dog03
27.09.2024

Amazing pizza! Amazing service!! We had the truffle and mushroom pizza and the marguerita. Absolutely delicious

madeleine-w-school60
27.09.2024

Larissa was so welcoming, the woodfire smells amazing and were so delicious once we took them home! There are vegan options too which is great! Thanks, can't wait for our next pizza night!

697judithl
27.09.2024

I booked online and opted for delivery within 45 minutes, but the pizza only arrived after 75 minutes when I called to ask where it was, and then it was cold, with no hint of apology from anyone. It would probably have been a nice pizza made with good ingredients if delivered when still hot, but as we had to reheat it the crust was chewy and the whole thing past it’s best. Not what you expected for the relatively high price. I don’t think I’ll be back, and probably only worth buying if you opt for collection as it seems the slow delivery let down an otherwise good idea.

davidcw7218ld
27.09.2024

One of the worst pizza I have ever had , no rise in the crust , tomato sauce had pretty much no taste and the mozzarella was not good , to put it bluntly I have had a better frozen pizza from Tesco’s

lawlyne
27.09.2024

Fantastic staff and brilliant Pizza. Thank you Larissa (the owner) who made it super easy for me to order with my dairy allergy. Best vegan Pizza in town, I will be back without hesitation!

Menu

Last update : 17.12.2022

4.4 ★ from 10 reviews
ohunter-1
17.12.2022

I enjoyed the excellent customer service at this restaurant. I will definitely become a regular here, and the pizza was amazing with just the right amount of toppings.

jwhite-vine3
17.12.2022

I had been envious of seeing Esin and Koray's posts about delicious pizzas, but as a vegan, I was on the lookout for a vegan option. When I heard Basilico offered a vegan pizza, I had to try it. I visited their Limehouse Station location and was excited to try their vegetarian pizza with vegan cheese. The restaurant had a small seating area, but I didn't mind as I eagerly waited for my pizza to be made. The pizza was colorful and flavorful, with grilled vegetables and vegan cheese on a thin, crispy crust. I savored every bite and appreciated the balance of flavors. Overall, I enjoyed the experience and would highly recommend Basilico's vegan pizza to others.

robertson-connor
17.12.2022

It must be one of the Italian restaurants that serve excellent pizzas. the pizzas are delicious. the service is fast and the personal is friendly and attentive. the menu is with much to choose. the prices are reasonable. eating is a lot of money.

aiden-walsh-3
17.12.2022

Ordered a medium Margherita and the owner served me was very polite. Told me he had just bought the business. The pizza arrived very hot,and was so good I wished I’d ordered the Extra large. Very tasty mouth watering pizza and it was one of the best pizzas I’ve ever eaten. The chef who was cooking the pizzas was Italian keep up your amazing work!

jake49-1
17.12.2022

Pizzas are great. Thinnish base with good crust and chew, with no hint of doughiness you get from some places. Toppings are good quality. They are expensive, but worth it. If you live close, collect your pizza as it always means you get it at its best.

Foursquare
3.1 ★ from 9 reviews
Google
4.0 ★ from 395 reviews
Restaurantguru
3.8 ★ from 524 reviews
Tripadvisor
3.1 ★ from 87 reviews
Yelp
3.6 ★ from 9 reviews
Zomato
3.2 ★ from 21 reviews
Gastroranking-uk
3.0 ★ from 80 reviews
Int Restaurants
3.5 ★ from 617 reviews

FAQ

These Pictures from Basilico from Tower Hamlets were provided by the community of Menu added. They show the dining room at Basilico, the interior, the location and of course great Pictures of the fine dishes from Basilico.

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