Shomal - Menu

Took a client to this restaurant yesterday along with my family and ordered a variety of kebabs and other dishes. Unfortunately, for a $400 price tag, it was so... read more Took a client to this restaurant yesterday along with my family and ordered a variety of kebabs and other dishes. Unfortunately, for a $400 price tag, it was so very average. I haven't been here for a few months but always had great meals at this restaurant that serves a variety of Persian meals and specializes on the food along the Caspian Sea, which is North if Tehran and over the Alborz mountain range (continuation of the Himalayas, hence the name Shomal which is Farsi for the North. Two days ago, I had stopped by to check the place and even talked with the manager and she assured me that their food is always excellent and I should just ask the server to make sure the various meats are not over done, which I did. However, most of the kebabs were dry, chewy and the sauces not as good as usual. The staff and our server were very friendly and helpful nevertheless.

The poorest and the rudest customer service ever. Last Friday a group of us went there.The waitress mistakenly charged us for a few more meals and instead of ch... read more The poorest and the rudest customer service ever. Last Friday a group of us went there.The waitress mistakenly charged us for a few more meals and instead of checking again she insists that "she didn't eat the food we did"! Well we knew we never ordered them and everybody had already paid for their food. Then she wouldn't let us leave as if we were hostages! Finally she checks the bills again and guess what!? Her mistake! She comes back and tells us "Oh your account is clear"! Well of course! It was clear from the beginning. She didnt even apologize for giving us a hard time for nothing but her mistake! The manager also refused to intervene regardless of the fact that we asked her we wanted to see the manager! If this is how they treat their customers then fine! Good luck with it! Don't ever go there if you are not asking for some sort of intimidation and mental torture as your desert !!!