Reviews
What Waem26 likes about M S Cafe,torbay:
I was surprised to read so many negative reviews about M&S restaurant. As a stroke survivor with a disability, I have found the staff to be extremely accommodating to me and my wife, who now serves as my carer when we visit. However, there are a few frustrating and seemingly arbitrary restrictions in place. I used to enjoy their well-done bacon rolls, but can no longer request them this way. Similarly, I am now limit... View all feedback. What meszmariann4846 doesn't like about M S Cafe,torbay:
The website management is lacking, as they claim to be open until 8pm Mon-Sat but actually close by 6pm every day. This lack of accurate information is disappointing. View all feedback.
Reviews from various websites
I was surprised to read so many negative reviews about M&S restaurant. As a stroke survivor with a disability, I have found the staff to be extremely accommodat...
read moreThe website management is lacking, as they claim to be open until 8pm Mon-Sat but actually close by 6pm every day. This lack of accurate information is disappoi...
read moreI wanted decaf coffee, but by 2pm they had run out. They also didn't have avocados, which was disappointing since they were offered downstairs. It seemed like p...
read moreI didn't think things could get worse but they are much worse, the queues are always so long, and service is done at snails pace, a norm now and not all three s...
read moreI got to watch the most broken system for service for a good 20 minutes before finally making it to order a coffee. If ordering coffee at the finish line they m...
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read moreDespite a few frustrations and changes in the menu, the M&S restaurant staff are accommodating. Customers have observed long queues and a slow service, with reports of rudeness becoming more common. However, some servers are respectful and strive to provide good service. There have been complaints about misleading information on the website, such as inaccurate opening times. Overall, the restaurant has potential for improvement in terms of customer care, efficiency, and consistency in service. Despite these shortcomings, the friendly and helpful staff are a highlight for many patrons.