Shell - Tiptree
Shell
Description
Nestled in Tiptree, this restaurant, recently rebuilt, now offers a revitalized dining experience characterized by friendly, attentive service. Reviewers praise the cheerful and accommodating staff, as well as the cleanliness of the premises, particularly the restrooms. With competitive fuel prices akin to supermarkets and ample amenities like hot snacks and convenient parcel lockers, it’s a well-rounded destination for both locals and travelers. The long opening hours add to its appeal, despite previous operational hiccups that have since been addressed. Overall, patrons enjoy a pleasant atmosphere and a commitment to customer satisfaction, making it a place worth visiting.
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Feedback
SCAMMERS! Tried to scare money out of pensioners saying they haven’t paid for fuel when evidence clearly shows they have. Disgraceful Avoid at all costs!
I’ve been to the Shell garage in Tiptree a few times, and I can honestly say it’s the worst service I’ve ever had. The place smells awful, like a mixture of old food and something I can’t even describe. It’s always a struggle to communicate with the staff, who don’t seem to speak much English at all. I tried to speak to the manager, Iftikhar, about being double charged, but he just looked at me blankly and turned away without a word. Didn’t even try to help. The real shocker, though, was when Jeffery, one of the staff (DOES NOT SPEAK ENGLISH) Decided to close up early. The shop was meant to be open for another 15 minutes (10:45pm), but he locked the doors and told me to go away, even swearing at me when I asked why. This isn’t the first time either. It’s becoming a regular occurrence that the staff just don’t seem to care about anyone. I wouldn’t trust them with anything—I don’t know how they expect to keep customers when they can’t even speak the language or offer any kind of service. Not to mention the place is dirty, air machine is ALWAYS broken and always out of stock on the essentials. Not going back, and I suggest you don’t either unless you want to deal with these people who clearly have no idea how to run a proper business.
It's OK, most expensive fuel in the area. Staff could be less rude and not talk over you to other colleagues while serving. The smell of greasy pastries is overwhelming and lingers to your clothing for a long while. Not necessarily a clever selling point. On the whole a good clean looking shop. Will go there if absolutely necessary
Worst experience. Very unhelpful unfriendly staff who just don’t care and make more problems than solutions

