Reviews

Overall Total Score
1.9 out of 5
Below average | 83 reviews

What Javyy Bargari likes about Tim Hortons:
Bonnie has been doing great job in customer service as well as doing her job. She makes sure drink is stirred well and always has a smile. She deserves a higher position. Tim usually has long wait time about 15-20 min.They also turn off mobile order which really sucks as mobile order saves a lot of time for truck drivers.Hopefully reviews are read regularly by the management so they can work on their mobile order ser... View all feedback. What Daniela Cuzzucoli doesn't like about Tim Hortons:
This was the worst experience at an OnRoute I've ever had. The service is so incredibly slow and inefficient. They don't make orders simultaneously to assist with the massive line ups. I waited 30 minutes for a steak wrap that was over sauced, wrapped terribly, causing a mess, and cold. Staff chat to eachother while their customers wait too long for food. I wish I could give less than 1 star. View all feedback.

Reviews from various websites

Restaurantji
1.9 ★ from 83 reviews
HarmAn
03.03.2024 - 13:22

They need to train their employees how to do work properlyThey give cold food and if paid for steeped tea and getting double double

Matt
03.03.2024 - 13:22

What they didn 't have: bagels, most donuts, decaf coffee, more than 2 staff members.What they did have: a long line.This Tim 's is severely understaffed and sk...

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Google
03.03.2024 - 13:22

Bonnie has been doing great job in customer service as well as doing her job. She makes sure drink is stirred well and always has a smile. She deserves a higher...

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Talvender
03.03.2024 - 13:22

I wish there was 0 rating option available for Service.Tim Horton’s please hire more staff. Pathetic

Coleman
03.03.2024 - 13:22

I love Timmy's, but this one is terrible in every way. Incompetence

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