Reviews
What Jordan Oberbrunner doesn't like about El Pollo Loco:
The wood grilled chicken pulled me in and my love for Mexican food. I get used to TexMex, but I had to try the LA Mex. I ordered Tacos al Carbon and beans for the page. The tortillas fell apart, so I ate them with a fork. Not much taste except salsa. My beans were very simple, seemingly sanse season. My son got a queen and said it was just okay. I really wanted to like it more, so maybe if we go back, I'll stick to t... View all feedback. What M likes about El Pollo Loco:
WORST EXPERIENCE. It is 9:30. I was in the Drive thru. Someone asked me for my order and while I was trying to order a rude ass Manager said 'We are closed ' very rudely like 10 times. EXCUSE YOU. YOU COULD HAVE SAID IT KINDER. MANAGE BETTER. You do not own the place. You work for it. You work to serve. Never ever going to come back without an apology. (this post was from a week ago) they took it off so you won’t see... View all feedback.
Reviews from various websites
Dirty. The staff was rude. They went in at 810 a.m. and told me they'd close soon. I asked when and they told me 9:00. I didn't want to help. Pushy. Then talk t...
read moreTasty and fulfilling meal on a budget. Behind counter staff are unfortunately berated by customer's demands. Some customers are pretty rude so that was a turn o...
read moreDisappointed. Went in 30 minutes before closing and cashier was upset we walked in since all employees were sitting around dining area. I said I was going to ea...
read moreThe women who took the order made a mistake, an additional burritos in ours or we paid it without knowing. We explained how we repeated our self because it did...
read moreI arrived 5 minutes before 11:00 and they told me they stopped serving 10 minutes before they could clean. My son just wanted a Mac and cheese and they said I'm...
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read moreWORST EXPERIENCE. It is 9:30. I was in the Drive thru. Someone asked me for my order and while I was trying to order a rude ass Manager said 'We are closed ' ve...
read moreMenu has greatly expanded in the past year. Drive through service is great for the times we are in. Very efficient.
Great and fresh food, I love the character this spot has, and the cashiers were super friendly. I will definitely visit here when I’m around.
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