Ruby Tuesday - Thomasville

Quick to take your money and not give out to go food. Have people waiting over 20 minutes for ready to go food, won 't bring it to your car, and will have you w... read more Quick to take your money and not give out to go food. Have people waiting over 20 minutes for ready to go food, won 't bring it to your car, and will have you waiting equally as long inside. Customer service from the goth looking workers (red hair female and green haired man) was pitiful. Very clear they don 't care. AND STILL FORGOT some of our food. Smh

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger read more Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger

Ruby Tuesday's has always been a favorite dining spot for us, which is why we don’t mind making the 32-mile drive to enjoy a meal there. However, our recent exp... read more Ruby Tuesday's has always been a favorite dining spot for us, which is why we don’t mind making the 32-mile drive to enjoy a meal there. However, our recent experience was quite disappointing. Upon arrival, we were told there would be a 15-minute wait. To the right, the tables were all set with clean silverware, yet empty, while on the left side, all the chairs were stacked against the wall. We requested a table since my husband is disabled and would like to start at the salad bar. The hostess informed us that our waitress had just taken a 15-minute break and there wouldn’t be anyone available to serve us drinks. This seemed odd since the restaurant wasn’t busy at all. Unfortunately, the cleanliness of the establishment has noticeably declined. It felt as though there was no manager present to oversee the operations. There were only about six tables occupied, and in previous visits, we encountered similar issues, including a sign on the door stating the dining room was closed due to being short-staffed. It's disheartening to drive all this way, especially with gas prices so high, only to be turned away again. I strongly suggest hiring a manager who genuinely cares about the restaurant and its patrons. Lastly, the review prompt asked if I dined in, took out, or had delivery, and I’m not sure how to answer it, given that we left without being seated.

I placed a takeout order and included the kids' Mac and Cheese for my child. I was surprised to find that it didn't come with any sides—just the mac and cheese... read more I placed a takeout order and included the kids' Mac and Cheese for my child. I was surprised to find that it didn't come with any sides—just the mac and cheese for $5.99. When I got home and opened it, I found it was in a small plastic container that was only about half full. It wasn't enough to fill my child up. I called the restaurant and spoke with the manager, who was polite but explained that the mac and cheese is served in that portion size and there wasn't much they could do besides offering me a free one next time I come in. Unfortunately, I won’t be returning, so I won’t get that free mac and cheese. This will be my last experience at Ruby Tuesday. It's one thing to receive less food for myself, but it's completely unacceptable to do that to my child.

I had a wonderful experience at this restaurant. My waitress, Alyssa, who was also the bartender, was very attentive and ensured that we had everything we neede... read more I had a wonderful experience at this restaurant. My waitress, Alyssa, who was also the bartender, was very attentive and ensured that we had everything we needed. I would definitely recommend this place if you're passing through and looking for a good spot to eat.