Thyme - Thirsk

The hotel is fairly new, the staff on the whole were friendly and helpful. The hotel is quite a way from town and there's nothing nearby apart from an Aldi. Mos... read more The hotel is fairly new, the staff on the whole were friendly and helpful. The hotel is quite a way from town and there's nothing nearby apart from an Aldi. Most Premier Inn hotels I've stopped at in the past have a a proper restaurant attached like a brewers fair. However, this hotel had an odd little restaurant, no proper bar area, and it was open plan, opening into the reception and front door area. The food on the whole was really substandard. We arrived last Monday, 25/7 and was looking forward to eating after having looked at the range of food. I asked for a steak to be told they didn't have any..... Not a good start, so opted for the katsu curry. This was in fact the best meal of the week!! We didn't eat there on Tuesday. Wednesday my daughter had chicken wings in a bbq sauce which was Stone cold in the middle and had to be returned. She then had a cheeseburger which was absolutely dripping in grease. The plate was covered in it. Very unappetising so that was returned. I asked for houmous for my starter to be told they didn't have any, so ended up with chicken gourjons. I managed to get my steak finally, a sirloin as they still didn't have any ribeye. It was cooked OK, I asked for blue cheese sauce, my favourite, it came in a lovely small pour jug. It was Stone cold, tasted horrid, I asked why it was cold as never had cold gloopy blue cheese sauce, to be told that's how it comes. So that didn't get eaten. Finally our last meal was Thurs night, I asked for King prawn linguine. It came out with 3 prawns on the top, and they were totally overcooked so much so I struggled to chew them. Why didn't we eat elsewhere I hear you ask? Well our car broke down and was in pieces in a garage in Thirsk. So we we're literally stranded there for 2 days before we could get a hire car. The food on the whole was a bit of a let down. I wouldn't recommend eating there. I appreciate most of it is precooked and just warned through but they even got that wrong. The chefs were quite young in age, in fact most of the staff I came across were under the age of 35. I'm not sure how much training the chefs had but I really wasn't impressed. I certainly won't be visiting this hotel again.

Slow slow slow...words cannot explain how slow the service is in this restaurant...I stay in premier inn hotels every week and have never experienced slow servi... read more Slow slow slow...words cannot explain how slow the service is in this restaurant...I stay in premier inn hotels every week and have never experienced slow service like this inane other restaurant....2 team members trying to serve a full restaurant ...numerous wrong orders being delivered to customers without any apology....it took 30 minutes for a dessert to arrive ...its obvious that no one is taking on board any of the feedback which is being offered from patrons of the hotel ...sort this out guys

My recent stay at this hotel was delightful. The rooms were immaculate, the bed was incredibly comfortable, and the atmosphere was peaceful throughout the night... read more My recent stay at this hotel was delightful. The rooms were immaculate, the bed was incredibly comfortable, and the atmosphere was peaceful throughout the night. The staff were superbly friendly and attentive. However, I was a bit let down by the lack of a bar on the premises, which meant we couldn't enjoy draught beers or linger over a few extra drinks. Despite this, we still managed to relax with a glass of wine. I was considering booking another stay in August, but after realizing that the free parking we had previously enjoyed will no longer be available starting from 19th July, as the car park will be managed by an outside company called YourParkingSpace with a charge of £8 per 24 hours, I have decided to look for accommodation elsewhere this time.

The staff are lovely and can't do enough for you. the place is very clean food is also very good one of the best premier Inn I've stayed in read more The staff are lovely and can't do enough for you. the place is very clean food is also very good one of the best premier Inn I've stayed in

Very handy location, great breakfast choices, lovely staff, nice restaurant or there are plenty of takeaway options within a short distance of the hotel and an... read more Very handy location, great breakfast choices, lovely staff, nice restaurant or there are plenty of takeaway options within a short distance of the hotel and an Aldi directly opposite the entrance. Premier inn never lets me down when working away.