Chipotle Mexican Grill - The Bronx

Very bad customer service. I waited 6 minutes before I was helped. And I was looked in the eye by both employees behind the counter. Then after ordering, I had... read more Very bad customer service. I waited 6 minutes before I was helped. And I was looked in the eye by both employees behind the counter. Then after ordering, I had to wait until she helped the other customers that were behind me to pay. Ohh, and they hadno napkins. At all

The place is big and spacious. Plenty of seating available. The time I went it was an inconvenience because you had to place your online to have them prep you t... read more The place is big and spacious. Plenty of seating available. The time I went it was an inconvenience because you had to place your online to have them prep you the food to go. Even though they were there and could had taken your order. The main food linewas not available due to a missing glass that made in unable to put the food out. The food quality is what is to be expected ofthe restaurant chain, but the way this place operates lacks practicality.

I placed an order at this restaurant, and even though there was no one else there, the staff member seemed to be rushing as if there was a line. To make matters... read more I placed an order at this restaurant, and even though there was no one else there, the staff member seemed to be rushing as if there was a line. To make matters worse, I was overcharged, my tortillas weren't cooked properly, and the food was cold. The rice was undercooked as well. I definitely won’t be coming back; it’s no surprise that the place was empty.

I'm giving this restaurant five stars just to be fair, even though I've never actually been inside. I must have walked by it before. read more I'm giving this restaurant five stars just to be fair, even though I've never actually been inside. I must have walked by it before.

I've never had any problems here. The staff is consistently friendly and quick. I did have to wait a bit longer for my meal, but they pleasantly surprised me. A... read more I've never had any problems here. The staff is consistently friendly and quick. I did have to wait a bit longer for my meal, but they pleasantly surprised me. A+!