Whataburger - Terrell

I would rate this place 5 stars if it weren't for the fact that the drive-thru speaker is very hard to hear, which is quite frustrating! Everything else here is... read more I would rate this place 5 stars if it weren't for the fact that the drive-thru speaker is very hard to hear, which is quite frustrating! Everything else here is excellent, but I really urge you to upgrade that drive-thru speaker. Once that's done, you'll definitely receive my 5 stars!

I always make it a point to dine here. This time, I tried the strawberry milkshake for the first time, and it was everything I had hoped for! read more I always make it a point to dine here. This time, I tried the strawberry milkshake for the first time, and it was everything I had hoped for!

The chicken sandwich was delicious, while the dessert was just fairly average. I ended up returning my milkshake for a chocolate one because the original flavor... read more The chicken sandwich was delicious, while the dessert was just fairly average. I ended up returning my milkshake for a chocolate one because the original flavor was hard to taste. In the end, it turned out that the chocolate shake was definitely the best choice!

I needed a quick late dinner after picking up my husband from the airport. I had recently enjoyed a delicious burger from a Whataburger in Flint, TX, but this l... read more I needed a quick late dinner after picking up my husband from the airport. I had recently enjoyed a delicious burger from a Whataburger in Flint, TX, but this location is now off my list forever. When we arrived, there were only 2-3 customers inside and a few in the drive-thru, yet we waited 20 minutes for just two burgers, fries, and onion rings. Everything we received was cold, dry, and lacked flavor. We ate it, but I really wish we had spoken up right away. After finishing, I walked to the bathroom and saw an employee with about 20 fries already prepped and ready to go—no wonder they were dry. I will never return to this Whataburger; I’d rather drive home hungry. Good riddance!

Extremely slow service with no sense of urgency. The staff treated every order like a burden. The manager was visible but not assisting. I ordered two cheesebur... read more Extremely slow service with no sense of urgency. The staff treated every order like a burden. The manager was visible but not assisting. I ordered two cheeseburgers and one order of fries and waited 20 minutes inside, even though they weren't busy. Visit date: 8/21/2022.