Burger King - Terrell

I had hoped that Burger King had addressed their issues with rude staff and customer service, but it seems not. Kristi didn’t greet me or ask for my order; she... read more I had hoped that Burger King had addressed their issues with rude staff and customer service, but it seems not. Kristi didn’t greet me or ask for my order; she didn’t even offer a polite “thank you” or anything. Honestly, you’d be better off enjoying a meal at McDonald’s instead of dining here. To be fair, the morning crew—thanks to the manager—provides a better experience and is worth coming for. Otherwise, I recommend you don’t waste your time or hard-earned money at this location.

I have been here three times. The burgers were a bit tough but the Original Chicken sandwiches were great. The service was fast and friendly. Terrell has a new... read more I have been here three times. The burgers were a bit tough but the Original Chicken sandwiches were great. The service was fast and friendly. Terrell has a new fast food restaurant that I like...that makes four now. The original chicken sandwiches were burnt a couple of weeks ago but the ones yesterday were fantastic.

The service was excellent, and the Whopper was just right. However, the onion rings were undercooked and soggy, and the spicy chicken sandwich was not enjoyable... read more The service was excellent, and the Whopper was just right. However, the onion rings were undercooked and soggy, and the spicy chicken sandwich was not enjoyable. Overall, I would rate the food 4 out of 5.

I have been a regular guest for 5 years but I won?t be back until they have better staff and management. The last 3 times I went there were less than 3 cars in... read more I have been a regular guest for 5 years but I won?t be back until they have better staff and management. The last 3 times I went there were less than 3 cars in the drive through and they park every single car and make them wait. I used to get served at thewindow and never had to park. After waiting for the food the burger ended up being something they just slopped together and thefries were barely warm and undercooked. This place has turned into pure trash and now I see why there is hardly ever anyonethere. I hope whoever owns this store gets to see this and makes some serious changes or your business is in danger.

Just so y 'all know, the service still is the worst in town. Order is wrong every single time I go there, which isn 't much, then they say I didn 't say what I... read more Just so y 'all know, the service still is the worst in town. Order is wrong every single time I go there, which isn 't much, then they say I didn 't say what I ordered, I 'm not dumb I know what I ordered. They argue with you and purposely don 't you up forthings you didn 't order. Food is always nasty and dry and old. The younger black guy never greets you properly even has calledme bruh . I guess even the manager doesn 't care about this store. Who is the district manager of the Terrell store anyway? Arethey ever there? It 's like you have to tell them how to do their jobs. Just close it down already.