Casey's - Terre Haute
Casey's
Description
A local convenience store has become a welcome addition to Riley, winning praise for its exceptional pizza and friendly staff. Customers appreciate the clean facilities and helpful team, though some note the need for improved tea quality and better staffing during busy delivery times. While there have been occasional order mix-ups and customer service challenges, prompt responses from both local and corporate management have demonstrated a commitment to resolving issues and enhancing the experience. This growing spot continues to impress with delicious pizza offerings, inviting atmosphere, and evolving customer care, making it a promising choice for both locals and visitors alike.
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Feedback
I was charged for an item I ordered through the app that the store did not have but no one knew how to refund me my money at the store or the support through the app. Never use the app would be my suggestion.
We ordered 3 pizzas for a Birthday Party and basically the entire order was wrong. When we called the store to tell them of the error, they pretty much called us liars and said they were positively certain we got what we ordered. Last time I checked, tacopizza should have tomatoes, lettuce, cheese, chips. None of those ingredients were on any of the pizzas. The meat galore, ifthat's what you call it, was sausage pepperoni...that's it. Lastly, the Supreme had only pepperoni sausage. The person toldus we could bring all 3 pizzazs back and they would remake them. We had hungry guests, so that wasn't an option. I will saythis is the first time we've had an issue with Casey's. How the complaint was handled was less than professional and somecustomer service training is in order. UPDATE: I changed my rating from a 1 to 4 due to being contacted by both the localmanagement and Corporate thanking me for alerting them to the issue I had. They agreed some customer service training was inorder. I appreciate their response and concern. Great job Casey's.
Quick service. Gas prices a little higher than others. Good coffee and donuts. Good pizza.
FAQ
More information
QR-Code for the menu
