Reviews
What User likes about Schlotzsky's:
I have been going to this Schlotzsky's location for over 20 years and I highly recommend it! I love their bread, ham, and garlic butter - it is so delicious. I used to come here for lunch when I worked in the area, but recently I have been using the drive-thru. They also have outdoor seating which I'm sure will be popular when the weather is cooler. Even if they make a mistake with my order, the sandwich is still del... View all feedback. What Short Top doesn't like about Schlotzsky's:
I've been dining at the country club location in Mesa since it opened and it has never disappointed. However, I have only been to the location on Priest and Southern twice in 28 years and both times were disappointing. The bread was hard, the meat was dry, and the vegetables were old and not fresh. It's like they are not even from the same company. The customer service was great, but that's not the reason I came. View all feedback.
Reviews from various websites
When I was living in Texas, Schlotzsky's was a popular place to hang out, eat, chat, and have discussions over a delicious sandwich. This location is very spaci...
read moreI've been dining at the country club location in Mesa since it opened and it has never disappointed. However, I have only been to the location on Priest and Sou...
read moreI have been going to this Schlotzsky's location for over 20 years and I highly recommend it! I love their bread, ham, and garlic butter - it is so delicious. I...
read moreHorrible customer service. They gave me an incomplete order. Didn?t find out until I had reached my destination. I called to let them know and I was told I can...
read moreGreat customer service! Staff was very friendly and professional. She repeated my order back to me to make sure she had it right, then told me I could pull up t...
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read moreSchlotzsky's presents a mixed dining experience, marked by flavorful sandwiches and inconsistent service. Many patrons adore the fresh bread and delicious sandwiches, with particular favorites like the Turkey Avocado and Turkey Bacon. The welcoming atmosphere—ideal for groups and solo diners alike—adds to its charm, especially with outdoor seating options. However, some locations have faced criticism for poor customer service and quality lapses, such as stale bread and dry meat. Despite these issues, loyal customers remain optimistic about the brand's potential for improvement, hoping for a return to its former glory and consistent experiences across all locations.