Baldi's Fresh - Full Menu

My recent trip to Costa Rica was amazing, but our experience at Baldi's Fresh was a letdown, tarnishing an otherwise perfect vacation. We ordered four smoothies... read more My recent trip to Costa Rica was amazing, but our experience at Baldi's Fresh was a letdown, tarnishing an otherwise perfect vacation. We ordered four smoothies and two fish ceviches from the beach, expecting a delightful treat. However, the pricing turned out to be a sour note in our sunny day. Firstly, there was a clear discrepancy in pricing. Each smoothie was charged at 2,000 instead of the 1,800 advertised, and the ceviches were 6,500 each, way above the advertised 4,800. This was not just a minor oversight but a significant overcharge. To add insult to injury, a 23% tip and tax were tacked on without clear communication, inflating our bill further. While the food was decent, it's hard to enjoy a meal when you feel like you're being taken advantage of. Transparency in pricing is a basic expectation, which Baldi's Fresh failed to meet. The situation might have been different had we ordered inside the restaurant, but that shouldn't change how customers are treated at different service points. The final straw was the interaction with the owner. When approached to discuss these concerns, his response was obstinate and rude, displaying a lack of customer service and respect. This kind of attitude is unacceptable, especially in the hospitality industry. In conclusion, my advice to potential customers is simple: Buyer Beware. The hidden costs and poor customer service at Baldi's Fresh left a bitter taste in our mouths. It's disappointing when a single bad experience stands out in an otherwise wonderful trip.

We had the pleasure of renting the apartment above the restaurant for a week while we explored the area. When I tell you that the staff food, and drinks are ama... read more We had the pleasure of renting the apartment above the restaurant for a week while we explored the area. When I tell you that the staff food, and drinks are amazing…they are amazing. These are the nicest people we have had the pleasure to meet on this trip! We ate there our first night and the lobster was super fresh and the mojitos were refreshing and on point! We ate there several more times, and everything was so delicious. On top of the amazing food, the staff was so attentive, and Monika always had a smile on her face and great conversation! We love Costa Rica and when we visit again we will for sure come back!