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Contribute Feedback What User likes about Macchina Eatery:
Lovely staff. Nice atmosphere, plus it was a nice sunny day to sit outside. Coffee was really good. Just nice to sit, relax unwind with the odd Facebook/Instagram post lol View all feedback.
What User doesn't like about Macchina Eatery:
I waited minutes, after ordering a coffee and was not served. Customers who came in after me had their orders completed and still I waited. Eventually, I left. I went back the following afternoon, to get my keep cup back. The staff gave no explanation or apology, and did not offer to make me a coffee or refund my money. Today I returned, mentioned the Dept of Fair Trading, and got my money back. View all feedback.
Great cafe! Fantastic service! Loved the food and the Nutella Hot chocolate was delicious! Friendly place! Hubby and I were delighted to witness them make another coffee for a mumma with a baby. Her coffee went cold as bub got hungry! Definitely going to visit again!
I had the chicken and mushroom pastie, the pastry was raw save for the top layer. Terrible.
Gone downhill in terms of food choice an service just terrible. Staff pleasant when they make an appearance but 15 min after being seated had to go and walk up to the barrista to request water and order coffee as waitstaff never came back to take the order afterseating us even though they were not serving anyone. Then took over 25min post ordering to get just 2 coffees. Place was half empty (mid-morning on a weekday) and we saw people who were seated same time we were get served full meals and finish them before our 2 plain basic coffees arrived. Definitely NOT considering going back
Went for breakfast yesterday, and after waiting a long time for service, was told their till system was not working, happy with this as it happens..... but the lack of attention to any guests, and disregard for the simple parts of hospitality that have nothing to do with the till being down amazed me. I didn't have breakfast, as they forgot to order it, and then was told it is a popular dish so it will take a while to come as I was now at the back of the queue.... Sharpen up.....
While on our way to Coledale Beach for New Year's Eve, we came across this restaurant and decided to turn back. We are so glad we did - the coffee was delicious, the food was amazing, and the service was fabulous. We returned on our way home and found the same high quality of food, drinks, and service. Please consider opening a restaurant in St Ives - we would love to have you there!