Kitkat Chocolatory - Sydney

The experience was really underwhelming. the experience does not match the price tag. the seating are located directly in the corridor of the busy shopping center. if they don't scream, they can't hear their friend while they sit next to them. Moreover, the seats are right next to the payment terminal for casual walk-in customers, which means that every 5 minutes, I had someone in the bag with their elbow or handbag, and generally standing in my personal zone for longer time. this is definitely not COVID-19 safe and makes them totally regret the choice to sit in this device and if they are to them 2 kit kat chocolate with fruits, with a price tag of 20 aud, they are totally not seeing that everyone worth looking at the overlapping is totally inappropriate. definitiw will not go back there and if they can choose another place.

Had a great time at the Kitkat store. We were able to eat and o into the store to make our kitkats <3 Though the store is rather small it was really fun to go to.

Very expensive for one strip. Not enough selection and not refilled during the session. The shakes were terrible. Too many people around and close to you when trying to have the experience.

Was very disappointed, I misunderstood the advertising of “tasting table”. This to me implied free bits to try so you could then choose what you wanted to buy. Many other sweet places have samples to try. Sorry Kit Kat but this place is not what I was looking forward to and it is overpriced! Will not be returning and I suggest you reword so others know there is no “tasting”.

Had to make a booking. Seated in the Isle of the Centre. Ordered. Got our beverages. But Nothing Else. About an hour goes by, thought we would ask what happened to our desert. As it never turned up. Totally forgotten about. What's the point of making a Booking. Great Service, as There was only 3 People in the bookings. Forgotten about.