Roast And Ground - Sutton
Roast And Ground
Description
Nestled in a once-beloved spot, the café has recently undergone a change in ownership, prompting a wave of varied reviews. While some patrons appreciate the inviting atmosphere and friendly staff, sentiments about the food quality are mixed. While dishes like the full English breakfast and freshly made smoothies receive praise, several long-time visitors lament that offerings have become smaller and pricier. Service struggles and miscommunications mar the experience for some, prompting them to search for new dining favorites. Despite the challenges, recent diners have found hope in the new chef's dedication to quality.
Images
Reservation request for Roast And Ground
Feedback
Precious owners were amazing but sad to say it’s gone downhill now it’s changed hands, both in food and service. The previous owners can now be found at lavender kitchen which is located on Banstead high street and it’s thriving. Same as roast and ground was but a bigger restaurant
Poor food ,poor customer service, previous family management was good. There food and service was outstanding. Sorry N
Coffee morning was amazing at Roast Cafe. Staff was so polite, friendly well aware about allergies. I had my hot chocolate carefully checked if no nuts contains.
It saddens me to write this review. I have always loved R&G and it has been my 'go to place ' since it has opened. The family that first owned it were superb, very polite and nothing was too much trouble. The gentleman that owned it after was a delight, the beef paninis were not as good but every single other item was up to the same high quality. Now R&G has changed hands for the third time and it is not the same. The first time I visited under the new ownership it was a struggle. The waiter could not understand what I was ordering. Despite the fact I was speaking clearly and pointing to what I wanted in the menu. The new owner cleared things up but I was left decidedly underwhelmed by the food (more expensive and stingy portions). I do like to give new establishments second chances as setting up shop can be difficult and there are always teething issues. However, the next time I visited was not much better. The waiter was friendly and clearly understood what I was trying to order but, again, the food was meh. The paninis were smaller, there was no salad, the filling was barely there and all this was more expensive to boot. My mission is now to find a new 'go to ' cafe in the area as I have given up!
We enjoyed a delightful lunch at the Café. The full English breakfast was absolutely delicious, and the staff were very friendly and welcoming. The children were thrilled to receive complimentary lollipops. I highly recommend this place to any families looking for a great dining experience.
FAQ
More information
QR-Code for the menu

