Reviews

Overall Total Score
3 out of 5
Good | 2410 reviews

What Betty Johnson likes about Zaxby's Chicken Fingers Buffalo Wings:
Very polite and professional Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot View all feedback.

What User doesn't like about Zaxby's Chicken Fingers Buffalo Wings:
The restaurant only serves five wings, even if they are boneless. They come with some fries and mushrooms on the side. The sauce is terrible, and I don't understand why so many people enjoy it. Plus, you don't even get enough portions. I am baffled by why they only serve five wings. View all feedback.

Reviews from various websites

Google
2.6 ★ from 40 reviews
Billy
30.10.2023 - 05:03

I ordered traditional wings but got boneless wings instead (traditional wings cost $1.50 more). The quality of Zaxby's has declined and there was not enough sau...

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David
30.10.2023 - 05:03

I am not sure which one is the Cobb salad, but either my wife or I got ripped off at this restaurant. We ordered take-out for lunch and spent between $20-30 per...

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Melissa
30.10.2023 - 05:03

The customer service at this restaurant was very poor. I visited on Thursday for a drive-thru at 4:30 pm and the employees were extremely rude. They need to tra...

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Antoinette
30.10.2023 - 05:03

Horrible customer service! Evidently they started closing an hour early. They let me wait for 10 minutes at the drive thru before they told me they were closed....

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Adrian
30.10.2023 - 05:03

Meal type: Other Recommended dishes: Tater Chips Platter, Salads, Chicken Finger Plate, The House Salad, Fried Mushrooms, Chicken Fingers and Fries, Salad Bowls...

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Zaxby's has garnered mixed reviews, primarily highlighting consistent issues with order accuracy and service quality. Many patrons report frequent mistakes in their orders, particularly during late-night shifts, where staff seem distracted and unresponsive. While some enjoy the food, particularly the salads and fries, others express disappointment in the decline of quality and attention to detail. Atmosphere and service ratings vary, with a few praising specific experiences for warmth and efficiency, but overall, many customers feel that the establishment is not living up to expectations. Improvements in staff training and order handling are urgently needed.

Menu
1.8 ★ from 10 reviews

The restaurant only serves five wings, even if they are boneless. They come with some fries and mushrooms on the side. The sauce is terrible, and I don't unders...

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The customer service at this restaurant is inconsistent. It is necessary for management to train their new employees in proper customer service. On this visit,...

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I recently tried the new spicy chicken BLT at the restaurant. Unfortunately, my sandwich did not have any spicy sauce or pickles, leaving it dry. I paid $7.36 f...

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Dreadful service, got our order completely wrong and refused to correct it, insulted my wife and claimed to steal them eating. obvious lack of any kind of decor...

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My online order didn’t match what I got. I think they got two things right. This happens every time I order from this location. The last two times I just went b...

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Restaurantji
3.0 ★ from 163 reviews
David
19.01.2024 - 16:47

Don’t know which one is the Cobb salad but me or my wife got screwed here ?

Antoinette
19.01.2024 - 16:47

Horrible customer service! Evidently they started closing an hour early. They let me wait for 10 minutes at the drive thru before they told me they were closed....

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Jeff
19.01.2024 - 16:47

Love the kicken chicken sandwich. I always get it with nuclear sauce instead of tongue torch because I like it a little spicier.

Deborah
19.01.2024 - 16:47

Employees had bad attitude and the online order after practically having to beg for it after they told me to go to another location even though I had proof that...

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Portia
19.01.2024 - 16:47

I am not sure what is happening with the staff that closes this restaurant, but it seems like they are not concerned about the customers at all. They seem more...

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Int Restaurants
3.5 ★ from 1327 reviews
Cranky
24.09.2023 - 17:18

The food was superb and the service was quick, especially considering it was during the busy lunch rush.

Yelp
2.4 ★ from 21 reviews
Restaurantguru
3.7 ★ from 849 reviews

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