Subway - Sumter

This Subway has been the best one since I moved to the area. The staff was very accommodating and engaged in friendly conversation while preparing my order. I a... read more This Subway has been the best one since I moved to the area. The staff was very accommodating and engaged in friendly conversation while preparing my order. I absolutely loved it!

I arrived at 9:30 and was informed that the restaurant had not yet opened because the owner needed to drop off their children at childcare. However, the line al... read more I arrived at 9:30 and was informed that the restaurant had not yet opened because the owner needed to drop off their children at childcare. However, the line already had about 3 or 4 groups ahead of me.

I ordered online at this restaurant on August 13 around 11:45am. When I arrived at the allotted time, I was informed by the girl at the counter that my order wa... read more I ordered online at this restaurant on August 13 around 11:45am. When I arrived at the allotted time, I was informed by the girl at the counter that my order was not ready and she would only make it once everyone else in line had been served. I mentioned that I was in a hurry and asked to cancel my order, but was told it was already paid for and couldn't be canceled. I have been trying to contact the manager for a week now with no success. If I could, I would give this restaurant a negative rating. I am now out $20 and still unable to speak to anyone about my experience.

I always have the same waiter who is extremely friendly. The food is consistently delicious and there is rarely a wait in the evenings. read more I always have the same waiter who is extremely friendly. The food is consistently delicious and there is rarely a wait in the evenings.

They do not accept Subway coupons at any Sumter location. The ownership is greedy. Avoid and do not support until this policy changes! read more They do not accept Subway coupons at any Sumter location. The ownership is greedy. Avoid and do not support until this policy changes!