Subway - Sumter

#25 - Fast Food - Sumter, Sandwiches, Italian

Subway

★ 3.5 / 5 (180 reviews)

Amidst a blend of experiences, a local Subway location has garnered mixed reviews from patrons. Some diners have faced frustrating incidents, such as missed orders and unresponsive management, leading to dissatisfaction. Specific complaints highlighted delays, errors in orders, and subpar customer service from the staff, who seemed inattentive during busy periods. However, not all feedback is negative; several customers have praised the establishment for its friendly and efficient service on previous visits, emphasizing accommodating staff and positive interactions. This juxtaposition showcases the restaurant's inconsistency, leaving potential guests to weigh their options carefully before visiting.

Last update: 17.01.2026 from: Michael

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★ 3.5 / 5 from 180 reviews

Was Anonym at Subway a mag?
This Subway has been the best one since I moved to the area. The staff was very accommodating and engaged in friendly conversation while preparing my order. I absolutely loved it! View all feedback.

What Anonym dislikes about Subway:
I arrived at 9:30 and was informed that the restaurant had not yet opened because the owner needed to drop off their children at childcare. However, the line already had about 3 or 4 groups ahead of me. View all feedback.

★ ★ ★ ★ ★

This Subway has been the best one since I moved to the area. The staff was very accommodating and engaged in friendly conversation while preparing my order. I absolutely loved it!

★ ★ ★ ★ ★

I arrived at 9:30 and was informed that the restaurant had not yet opened because the owner needed to drop off their children at childcare. However, the line already had about 3 or 4 groups ahead of me.

★ ★ ★ ★ ★

I ordered online at this restaurant on August 13 around 11:45am. When I arrived at the allotted time, I was informed by the girl at the counter that my order was not ready and she would only make it once everyone else in line had been served. I mentioned that I was in a hurry and asked to cancel my order, but was told it was already paid for and couldn't be canceled. I have been trying to contact the manager for a week now with no success. If I could, I would give this restaurant a negative rating. I am now out $20 and still unable to speak to anyone about my experience.