Bojangles - Sumter
Bojangles
Description
Nestled in the heart of the community, this restaurant presents a mixed bag of experiences for diners. Guests often encounter issues such as incorrect orders and unwelcoming staff attitudes, particularly during busy hours. However, there are silver linings; the establishment boasts commendable cleanliness and delicious offerings like crispy chicken and biscuits. A standout, General Manager Edna, has been praised for her exceptional customer service. For a seamless experience, patrons are encouraged to utilize the online ordering system, which may help mitigate some of the in-person hassles. Overall, while there are areas for improvement, loyal customers appreciate the effort.
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Feedback
We literally couldn’t even order because the person taking the orders in the drive thru was SO rude and didn’t even know their own menu. We kindly tried correcting her multiple times before she accused us of trying to get free food. She had the worst attitude so good luck if you go here!
Slow service, nothing was ready at all. Ordered two chicken sandwiches, a small dirty rice and fries and was told after 5 minutes of waiting that they were doing it fresh for us. Fries came out lukewarm after waiting 45 minutes and I didn't get the rice. And they had bad attitudes the whole time we were there.
Dietary restrictions: Allergic to cheese. Wheelchair accessibility: Handicap accessible.
Menu PDF
FAQ
More information
QR-Code for the menu
