Hook Fish Chicken - Sumter

The person I spoke to on the phone didn’t mention that the card reader was broken until I arrived. They also hadn’t started cooking my food until I got there. I... read more The person I spoke to on the phone didn’t mention that the card reader was broken until I arrived. They also hadn’t started cooking my food until I got there. I was advised to go next door to get a cash advance. I decided to leave instead.

The location may not be the most favorable, but the food is fabulous! I can't quite put into words the seasonings—they're just fantastic. read more The location may not be the most favorable, but the food is fabulous! I can't quite put into words the seasonings—they're just fantastic.

I recently visited this restaurant for the first time and was disappointed to find that the fish I received was frozen, not fresh as they advertised. If they're... read more I recently visited this restaurant for the first time and was disappointed to find that the fish I received was frozen, not fresh as they advertised. If they're just buying from Walmart, I might as well air fry my own frozen fish at home! This experience was frustrating, and I've learned to check my order before leaving. I don't understand why they would serve frozen fish in the first place. Not impressed at all.

Food and customer service was good read more Food and customer service was good

Great food, amazing staff- highly recommended read more Great food, amazing staff- highly recommended