Corolee O's - Sumter

I had a disappointing experience at this restaurant. The staff member I encountered was quite rude and, unfortunately, messed up my order by missing three sandw... read more I had a disappointing experience at this restaurant. The staff member I encountered was quite rude and, unfortunately, messed up my order by missing three sandwiches. When I came back around to address the mistake, she approached the window, but I wasn't interested in having a conversation with her given her attitude. I tried to explain that I understood I had initially made a mistake with my order and suggested that instead of rushing the customer, it would be better to listen. However, when I tried to clarify, she got snappy with me, insisting she heard me say three sandwiches when I actually ordered five—three bacon, egg, and cheese on English muffins and two on biscuits because they were out of croissants. Instead, I received three English muffins. If she doesn’t enjoy her job, perhaps it’s time for her to find a new one.

The owner needs to take action and hire more staff. Some of the employees are quite slow, and I've experienced wait times of over 20 minutes. There are a few em... read more The owner needs to take action and hire more staff. Some of the employees are quite slow, and I've experienced wait times of over 20 minutes. There are a few employees who genuinely care and try to compensate for their colleagues, but they can’t handle everything on their own. Having worked at Dunkin’ in a busy Northeastern city, I know how a place like this should operate. The drive-thru is meant for quick service, not for orders with multiple drinks and sandwiches. As I write this review, I've been in line for 23 minutes, and there are still several cars ahead of me. My suggestion: open the dining area on weekdays, hire more dedicated employees, and get more involved in your business.

I visited the restaurant to buy some doughnut holes and wanted to purchase two boxes of 50. However, I was told that she couldn't sell them because if the manag... read more I visited the restaurant to buy some doughnut holes and wanted to purchase two boxes of 50. However, I was told that she couldn't sell them because if the manager showed up, there wouldn't be any left. Isn't selling products the main purpose of a business? Additionally, I was informed that I couldn't get a box of 25 blueberry doughnut holes; it had to be a variety box instead. If I can't buy what I want the way I prefer, then why would I return? I won’t be going back and I plan to share my experience on every social media platform I can. They shouldn't be in business if they refuse to sell what customers want.

Man my husband was always talking about this place now I see why oh man there food is so good. if your a buffet person or take it with you it's worth the money... read more Man my husband was always talking about this place now I see why oh man there food is so good. if your a buffet person or take it with you it's worth the money you get a lot of food.

Buffet is real good, alot to choose from, especially the ribs. read more Buffet is real good, alot to choose from, especially the ribs.