Uno Pizzeria Grill Sturbridge

To eat a bite with teenage girls during a dance competition. weep for me and eat for them. it was busy due to the competition, but the service was good.

The service was great, food was just ok, but they made my daughters day when they sang happy birthday

We made the reservation online about 45 minutes before we would get there. When we got there, we were told it would be a 20-25 minute wait, since their kitchen couldn 't keep up and the hostess said her manager wouldn 't allow her to seat anyone. We were told that since we made the reservation, we would be put at the top of the wait list. However, we did see another group about the same size as us be seated before us. They did seat us about 10 minutes later. The waitress came over and told us how she isn 't normally a waitress but is filling in because they were short. We were a party of 5 (2 adults, 3 kids), but she brought us 3 plates for the appetizer and 4 silverware rolls. So we shared plates and when the meal came I asked for another set of silverware. She said she 'd stay close to make sure my husband 's steak was cooked the way he liked it and asked if we needed anything else. My husband asked for another beer since his glass was empty. She said sure. A minute or two later she checked that his steak was fine. She did not come to our table for the rest of our meal. He ate his whole meal without a drink, she didn 't ask how any of the rest of us were. She even did make stops at 2 tables in the same isle as us, but made sure not to make eye contact with anyone she wasn 't going to. We saw her chatting in the back with her friends several times. Her service didn 't seem much better for the other tables. When she finally came to our table and brought our check, the 2nd beer was on it! We asked her to remove it and told her she never brought it. She seemed surprised. After she brought the corrected check, she gave a feeble apology mixed with lame excuses. The food itself was good, we were just really disappointed with the service. Next time, if you are short, don 't have someone fill in who isn 't going to do the job well. We would have rather waited for a waitress who was on top of her game, rather than this type of experience.

The hostess didn’t give my two kids each a coloring page but gave them one to share. When I asked the waitress for one she never brought it. We weren’t given a drink menu and the waitress was visibly irritated that we had to look it up on our phone. My husbands food came out wrong. He ordered a drink and she brought him something different than he ordered. Little things are no big deal accidents happen and places are short staffed so there’s no expectation of perfection but the irritation level of the waitress killed the experience for me. The food was good otherwise.

Probably the worst food we have ever had. I think some of it was frozen as it was not even heated through. Definitely, the worst pizza we have ever had, and the other dishes were poor. 11 of us were going to a Christmas event and we were late because the food took over an hour to get to our table. Don't waste your money at this place.