China Star - Stuart
China Star
Description
China Star has garnered a reputation for excellent dishes and quick service; however, recent experiences reveal a decline in both food quality and customer service. Diners report long wait times, missing items, and food often arriving cold or burnt. While some menu items, like the shrimp with lost sauce, remain popular and delicious, many patrons express frustration over inflexible customer service and delivery issues. Despite consistent cleanliness and friendly staff, improvements are needed to reclaim their previous standing. Those seeking a dependable dining experience may want to explore other options while the restaurant navigates these challenges.
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Feedback
Absolutely delicious! I ordered delivery through UberEats, and my food arrived in just 30 minutes. My husband tried the sesame chicken, which was a generous portion, and he really enjoyed it. I had the Szechuan shrimp and vegetables, which came with plenty of shrimp alongside broccoli and snow peas. We both loved the pork fried rice; it was packed with sizable pieces of pork and vegetables. We also ordered the fried donuts, which were light, fluffy, and coated in sugar—simply delightful! I’ve heard that this restaurant can be inconsistent, but this time it was definitely a success!
I really liked their dishes. I always get great service here. The place is clean and the workers are always very kind. Would recommend to others.
I attempted to submit my review on DoorDash, but it was rejected. I ordered the Szechuan veggies and the bourbon chicken, and the food was delicious. My only issue was that the food and Szechuan sauce were packed so tightly that I had to place a plate underneath to avoid spilling everything when I opened the package. Overall, the food quality was great, but the restaurant should be more careful when preparing their orders.
THE BEST EXPERIENCE!!! Without a doubt, this is the best Chinese restaurant we've ever been to! From the superb customer service to the incredibly delicious dishes, we were thoroughly impressed. We will definitely be returning in the future. Everything was cooked to perfection, and we didn't even need any soy sauce. The house mustard sauce was exceptional! I HIGHLY RECOMMEND this place! Thank you, China Star!!
Food used to be good and delivery was prompt and time estimates accurate. Last on line order was never made and had to cancel an hour and a half after placed. Tonight food took an hour and a half missing items and food was barely warm. When I called they made excuses about delivery distance which was within their delivery radius. Than said it was too far for driver and they didn't want to make the trip even though we gave a $9 tip plus delivery fee. My missing items and cold food were never addressed just the fact the driver didn't want to travel that far to us. Said they would credit us some kind of reimbursement but we'll see.

