Reviews

Overall Total Score
3.3 out of 5
Good | 1091 reviews

What User doesn't like about The Burger Kitchen:
we visit this place today and ordered children burger and pommes and sat outside to eat our food and the fries was cold and gum-like, so I took the fries back and told them that they were cold and gum-like, so they were fresh pommes. what was better, but when we started to eat burger, they were so terrible that it went into the container and it does not me again as eating terrible and we were 30 quid they should give... View all feedback. What User likes about The Burger Kitchen:
We ate in 2 of the Burger Kitchens the sit down one by the Dungeons and the take away outside the WickerMan we were there for 3 days). The take away had a mobile app so you didn’t need to queue, as long...as you had Wi-Fi/ mobile data. Food was ready in approx 10 mins which we thought was fine and we sat on the rocks by WickerMan on one day and in the courtyard seating area in Mutiny Bay on another day. The Burger Ki... View all feedback.

Reviews from various websites

Menu
1.6 ★ from 10 reviews

We visit this place today and ordered children burger and pommes and sat outside to eat our food and the fries was cold and gum-like, so I took the fries back a...

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We were sent to Alton Towers with family and friends and decided to have dinner at this restaurant instead of bringing sandwiches. It was a big mistake! The foo...

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I went to the alton towers themenpark today and decided to get a burger from the next place - first the chips were raw and had 0 tastes and the burger was simpl...

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My family of four had lunch at this restaurant. The burgers were tasty but small in size. Half of the chips were undercooked. The large drinks we ordered were n...

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Visoted alton towers today for my daughters birthday and kids decided they wanted burgers so we came here. The lady serving us had dirty finger nails, kept touc...

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A visit to this restaurant reveals a mixed bag of experiences, with many diners expressing disappointment. Common complaints include cold, unappetizing fries and burgers described as dry and overcooked. The quality of ingredients often feels lacking, with some reporting undercooked chips and surprises in their meals that raise health concerns. Conversely, there are notes of improvement, as some patrons have found the burgers tastier than before, although prices still feel steep for the overall quality. Given this inconsistency, it's clear that the restaurant needs to address its food standards and hygiene practices to enhance the dining experience.

Tripadvisor
3.1 ★ from 239 reviews
Gastroranking-uk
3.0 ★ from 200 reviews
Int Restaurants
3.5 ★ from 652 reviews

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