Wing Street - Springfield

Delivery Services, Chocolate Brownie, Pizza

Wing Street

Wing Street
3.2 / 5 (28 reviews)

Description

**Restaurant Review: A Mixed Bag of Experiences**

This popular pizza spot presents a dual narrative as patrons share their contrasting experiences. While some diners praise the delicious pizzas and quick delivery times, others recount frustrating order mix-ups and poor customer service. A recurring theme highlights the lack of communication, with instances of cancellations and wrong orders leaving customers dissatisfied. Though positive interactions with attentive staff occasionally shine through, several reviews express a strong preference for alternative pizzerias. As this establishment navigates significant customer service challenges, it remains clear that consistency in both food quality and service is key for its success moving forward.

Last update: 17.01.2026 from: User

Feedback

★ 3.2 / 5 from 28 reviews

If you’re looking for the best pizza, look no further! I especially want to give a shoutout to the night staff member who assisted me over the phone; I didn't catch his name, but he was incredible in handling my situation. My new delivery driver was fantastic too! I always go to this pizza place and will continue to do so!

The pizza here is quite good. In this city, there are many fantastic pizzerias, but for a quick bite on the way home, this spot does the job nicely. The staff is friendly and the place is busy. They got my order right, and the cake I tried wasn't bad either.

This is the second time I've received the wrong order from this place. I don't expect to pay for my food just to deal with problems; I had to call and request my correct order. The man who delivered my food was incredibly rude and seemed high, clearly unhappy about having to bring me the right order. He told me, "You just have to call to find out." The person we spoke to on the phone didn't even offer a simple apology or a discount for a future order. I recommend trying a different pizza place. If things continue this way, I'd suggest contacting the store manager to address the issue. -Elizabeth. If it weren't for the option to give at least one star, I wouldn't have given any.

Pizza sauce instead of marinara. I understand that this is small, but I would not have ordered the pizza without the real marinara. I paid extra to have specificity. for me it's like cookies without milk. small things are important.

We have been using Pizza Hut for many years now and still every time it's one of the best delivery pizzas.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant accepts various credit cards.

More information

Suggested nearby restaurants.