Subway - Springfield

Great experience, great food friendly staff. During my visit, the employee was busy, yet the store was clean, she was very pleasant, never bothered by a custome... read more Great experience, great food friendly staff. During my visit, the employee was busy, yet the store was clean, she was very pleasant, never bothered by a customer request, and friendly to interact with. The food was good quality and taste. She made sure she prepared to food to your liking, seeking the customers approval during the preparation process. Great Subway to visit.

I had a frustrating experience when ordering at this restaurant. The staff member didn’t seem to pay attention to me, and I had to repeat everything multiple ti... read more I had a frustrating experience when ordering at this restaurant. The staff member didn’t seem to pay attention to me, and I had to repeat everything multiple times. To make matters worse, they swapped out the sweet onion for teriyaki sauce without mentioning it until my sandwich was ready. I really didn’t like the flavor, and when I got home, I was disappointed with my sandwich.

Careful when ordering here apparently when you order a turkey sandwich it's OK to use tuna instead. Staff that I spoke with then I called to tell them the mista... read more Careful when ordering here apparently when you order a turkey sandwich it's OK to use tuna instead. Staff that I spoke with then I called to tell them the mistake didn't care at all. No apology or attempt to correct the issue. Simply pawned me off on doordash even though I didn't order through doordash

Careful when ordering here apparently when you order a turkey sandwich it's OK to use tuna instead. Staff that I spoke with then I called to tell them the mista... read more Careful when ordering here apparently when you order a turkey sandwich it's OK to use tuna instead. Staff that I spoke with then I called to tell them the mistake didn't care at all. No apology or attempt to correct the issue. Simply pawned me off ondoordash even though I didn't order through doordash

The lady did not listen to me at all when ordering, I had to repeat myself after every single thing I asked for. And they replaced the sweet onion with a teriya... read more The lady did not listen to me at all when ordering, I had to repeat myself after every single thing I asked for. And they replaced the sweet onion with a teriyaki sauce and they don't even tell you until it's on you sandwich. It's not good btw so Iget home and my sandwich sucks.