Subway - Springfield
Subway
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This place is amazing if you catch the right crew. They give you exactly what you want if you know how to order the right way. Everyone orders their coffee in exactly the proper order. What stops them from ordering their subs with the same heart? Bread, Mayo (how many squirts? , Meat, Cheese, Veggies, Sauce. Drink? Chips? Subway Card?, Pay. Walk away. You will love your sanwich lunch like you love your latté breakfast. Try it this way. I promise, you'll be happier with your food.
It's possible that others visited at different times than I did, but I didn't encounter the customer service problems that some have mentioned. I was there at 5:30 on a Saturday. While it wasn't an outstanding experience, it wasn't bad either—just average in terms of service. They got my bread and toppings right, asked if I wanted my sandwich toasted, and were able to accommodate my request to upgrade my drink in the meal deal. I stopped during a road trip to a concert and wanted a medium drink, but it came with a small, probably because most customers are dining in and getting refills.
We have gotten subs many time here. This time the bread was not done. The person I spoke to was rude. Said she had made many no complaints. I was in food service many yrs when people were nice. What has happen. I never complain and no use now a days just keep ur mouth shut. Horrible!!!
