Rally's - Springfield

Rallys eating, especially the big buford is excellent! the pricing of their articles, the art and wise as they have their articles with the accuracy of any adap... read more Rallys eating, especially the big buford is excellent! the pricing of their articles, the art and wise as they have their articles with the accuracy of any adaption and packaging, plus the friendliness of their employees. now, rally’s has become my favorite fast food resource!

I drove through the drive-thru around 10:30 and it seemed like there was nobody there. I then drove up to the window to confirm that they were closed and there... read more I drove through the drive-thru around 10:30 and it seemed like there was nobody there. I then drove up to the window to confirm that they were closed and there was still no one inside. The lights were on in the building and there were cars in the parking lot. It's disappointing to see that there may be many people in need of a job here.

That was very long. Eating was okay. fries seemed boiled in old oil. read more That was very long. Eating was okay. fries seemed boiled in old oil.

I ordered a Big Buford combo, but they completely forgot the fries. By the time I got home, my burger was already at room temperature, and I only live about 10... read more I ordered a Big Buford combo, but they completely forgot the fries. By the time I got home, my burger was already at room temperature, and I only live about 10 minutes away from the restaurant. I reached out to corporate via email, but they completely ignored me. I'm done with this company.

This was my first experience using an AI ordering system, and I felt that there was an excessive amount of upselling happening. read more This was my first experience using an AI ordering system, and I felt that there was an excessive amount of upselling happening.