Rally's - Springfield

I really enjoy RALLYS. Their fries are always delicious, and the funnel cake fries are amazing. I appreciate that they offer strawberry Fanta as well, which is... read more I really enjoy RALLYS. Their fries are always delicious, and the funnel cake fries are amazing. I appreciate that they offer strawberry Fanta as well, which is not common at many fast food restaurants. I highly recommend this place, and this particular location provides excellent service to customers.

This was my first experience using an AI ordering system, and I felt that there was an excessive amount of upselling happening. read more This was my first experience using an AI ordering system, and I felt that there was an excessive amount of upselling happening.

I ordered the Fry Lovers XL because I'm a big fan of fries, but I was disappointed to receive a soggy cup that wasn't even filled to the top. read more I ordered the Fry Lovers XL because I'm a big fan of fries, but I was disappointed to receive a soggy cup that wasn't even filled to the top.

I ordered a Big Buford combo, but they completely forgot the fries. By the time I got home, my burger was already at room temperature, and I only live about 10... read more I ordered a Big Buford combo, but they completely forgot the fries. By the time I got home, my burger was already at room temperature, and I only live about 10 minutes away from the restaurant. I reached out to corporate via email, but they completely ignored me. I'm done with this company.

The food at Rally's is amazing, especially the Big Buford. The prices are great, they pay attention to any customization requests, and the packaging is spot on.... read more The food at Rally's is amazing, especially the Big Buford. The prices are great, they pay attention to any customization requests, and the packaging is spot on. The staff is friendly too. Rally's has become my go-to fast food spot!