Starbucks - Springfield

Delivery Services, In-store Pick-up, Chai Tea

Starbucks

Starbucks
3.6 / 5 (2655 reviews)

Description

**Starbucks Springfield: A Mixed Brew of Experiences**

At the Starbucks in Springfield, customer experiences vary widely. Many patrons praise the inviting atmosphere and friendly staff, noting the baristas' exceptional service and the charming, spacious layout. However, several reviews highlight persistent issues with incorrect orders and disappointing drink quality, leading some to question the overall value. While a few customers support the recent unionization efforts and appreciate the positive vibe, others express frustration over rude service and long wait times. Despite the warm interactions reported by some, the inconsistent execution of orders and quality leaves a bittersweet taste for many regulars.

Last update: 17.01.2026 from: Lydia

Feedback

★ 3.6 / 5 from 2655 reviews
heather-87
18.08.2023

Upon entering, I was struck by how open and inviting the space felt. The area across from the ordering counter is spacious and well-lit—it's quite charming. The baristas were exceptionally friendly; one was engaging with other customers while I browsed the pastries, and I overheard her offering to take a drink back to add extra flavoring. That's the essence of Starbucks service! The customer seemed genuinely pleased, and the barista appeared sincere in wanting to accommodate her. As for my chocolate cold brew—a new addition at the time of this review—it was absolutely delicious! The delightful chocolate foam took me back to nostalgic childhood memories of chocolate.

josh-1293
18.08.2023

I'm not usually a Starbucks customer because the lines are often too long and there isn't one conveniently located near me. However, after hearing that this location was one of the latest to unionize, I felt compelled to visit and express my support. I have to say, the employees here absolutely deserve to have all their demands met, regardless of my personal experience. That said, it was one of the best fast food experiences I've had in a long time. Every barista was incredibly friendly and helpful, and there was a very positive vibe in the atmosphere—likely because I wasn't the only one there showing support for their union efforts. They did an outstanding job, and I want to make that clear, even though I rarely take the time to write reviews. Great job, everyone, and solidarity!

katelyn-34
18.08.2023

This restaurant has one of the best locations, thanks to the fantastic staff. They are consistently friendly and helpful. I enjoy picking up my UberEats orders from here. Thank you for the excellent service, and congratulations on unionizing!

lydia-410
18.08.2023

Great service! Icome here every morning of my London Fog! The know me by name now! The workers here are very kind and go out of their way to be accomidating!

vkiehn-3
19.01.2023

Snobby, stuck up, rude employees so a typical starbucks experience. Also, so tired of not being able to put in my own cream and sugar. Please put back the fixins bar.

Menu

FAQ

The place also takes the common credit cards.

More information

QR-Code for the menu

QR-Code zur Speisekarte von Starbucks

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