Sbarro - Springfield

Wish i could put no stars. This place is filthy. They dont take proper measures for cleanliness. Quick wipes on tables, no hand sanitizer, trash all over floors... read more Wish i could put no stars. This place is filthy. They dont take proper measures for cleanliness. Quick wipes on tables, no hand sanitizer, trash all over floors and the customer service is horrible especially the lady that works the register. They gave mea cold stromboli then when I mentioned these things they had attitudes like i was a problem. I thought a clean table and hotfood comes with basic level customer service ???????????

The food was ok. The food definitely looked better than it tasted. The place went downhill a lot read more The food was ok. The food definitely looked better than it tasted. The place went downhill a lot

Went there on my lunch. Apologized to the woman behind the counter and said we?re just going to need a minute. She rolled her eyes and walked away. When telling... read more Went there on my lunch. Apologized to the woman behind the counter and said we?re just going to need a minute. She rolled her eyes and walked away. When telling her what we decided on she still had an attic use. The woman behind the register repeatedeveryone?s order but when it came to ours she just stared at me. So I repeated what I had ordered plus two drinks. My friendssoda tasted like water so he went back to tell them. They dismissed him mid sentence and said just throw it away. Be answeredwith Diet Pepsi yeah thanks. Very rude. Lack of customer service and it is normal for someone who literally just walked in toyour place to need a minute to decide on what to eat. It?s not like there was anyone behind us waiting.

Bad service. I ordered a Stromboli and on the way to the checkout decided to have the Stromboli combo which includes drink and salad. I get to the checkout and... read more Bad service. I ordered a Stromboli and on the way to the checkout decided to have the Stromboli combo which includes drink and salad. I get to the checkout and tell the woman that I want this, she charges me and I pay, extra to have the lemon drink. Then I wait for my salad but what I received is a pouting from the woman who warms up the orders. Is it very difficult to servea salad that has already been paid for? he had no more people to attend to. I preferred not to argue. enjoy your salad. Inshort, I do not return, I rarely come to this place and now less. Thank you!

I order 3 slices to go. He asks me if I want reheated. I says yes. I guess he was expecting me to say not to the reheated question he had. He insisted that that... read more I order 3 slices to go. He asks me if I want reheated. I says yes. I guess he was expecting me to say not to the reheated question he had. He insisted that that pizza is hot that is not need to reheated but i insisted to reheated. Also,I ask in individual boxes. Instead I got 3 slices in a big box and the slices were cold. The worse place to have a slice of pizza.