Ruby Tuesday - Springfield

We also didn’t receive any refills for our drinks, and whenever we tried to speak to the waitress, she would apologize and say it was chaotic, even though there... read more We also didn’t receive any refills for our drinks, and whenever we tried to speak to the waitress, she would apologize and say it was chaotic, even though there were only about 15 people in the restaurant. At the end of our meal, it took her 10 minutes to bring us our change. I've had good experiences here before, but last night was quite disappointing. To make matters worse, both my husband and I woke up with food poisoning. Several other diners expressed similar dissatisfaction, mentioning that their food was cold and not up to standard. Overall, I was very disappointed with the experience.

We ordered the two-for-$22 special. The mozzarella sticks were just okay, but the salad bar was quite nice. The bourbon chicken was also average. Our server was... read more We ordered the two-for-$22 special. The mozzarella sticks were just okay, but the salad bar was quite nice. The bourbon chicken was also average. Our server was the bartender, and even though he got quite busy, he did a good job looking after our table.

We arrived and were seated promptly with a large group. Our waitress, Faith, attended to us immediately and offered excellent drink recommendations. She was kno... read more We arrived and were seated promptly with a large group. Our waitress, Faith, attended to us immediately and offered excellent drink recommendations. She was knowledgeable and attentive, especially regarding the allergies of three people in our party. Overall, it was a wonderful experience, with both the food and service being outstanding. We will definitely come back again.

If you're staying at a nearby hotel and prefer not to travel far for a meal, this restaurant might be a convenient choice. The exterior of the building is quite... read more If you're staying at a nearby hotel and prefer not to travel far for a meal, this restaurant might be a convenient choice. The exterior of the building is quite appealing, but the interior feels worn and in need of some renovations. However, it is clean. The staff was friendly, but could have been more attentive; my coffee was never refilled even though it wasn't busy, and I didn't see our server to request more. The prices seemed a bit high for what you receive, so be sure to inquire about the daily specials. The server didn't mention them initially, but provided the information upon request, which offered a more budget-friendly option. The food was good, which is definitely a positive aspect. Overall, I would rate this place three stars. I can't think of a reason to return, though.

We went in with the intention of only trying Ruby Tuesday's salad bar. Our server, Gina, was extremely helpful and informed us about a special that included the... read more We went in with the intention of only trying Ruby Tuesday's salad bar. Our server, Gina, was extremely helpful and informed us about a special that included the salad bar. The smash burgers we ordered were delicious, but the salad bar was also excellent.