Ruby Tuesday - Reviews

#23 - Order Seafood Springfield, American, Casual

Reviews summary

Overall Total Score
3.7 out of 5
Very good | 5026 reviews

Reviews from various users

Menu

Last update : 01.04.2023

2.8 ★ from 18 reviews
ksenger-dog743
19.01.2023

Our server was friendly and attentive throughout our visit! My partner chose a pasta dish, and I went with a burger. Unfortunately, his pasta was left waiting under the heat lamp while my burger was being prepared, which caused it to dry out somewhat. On the bright side, the zucchini I had was fantastic! Overall, we had an enjoyable meal and mostly good service.

labadie-alexie
01.04.2023

Was a bad service I had traveled to mine. for a restaurant on the top floor that served above eating, I was very disappointed by the service before I ever came into the door. Never sitting, was overlooked even after I had given my name for the waiting list that should be only 10-15 minutes long. After we left 3 other couples that came after us and sit more couples that came after us, we also decided a simple burger and pommes in another facility was a much less stressful choice. we will try again later, but they missed on a huge tipp and a decent food sale as usual. pay attention to their customers as soon as they pierce their door.

owill-2
19.01.2023

Our waitress at Ruby Tuesday was attentive, and everyone else enjoyed their meals. However, I ordered a medium-rare burger and received one that was pink on the outside but completely raw in the middle. While I don’t mind some pink, this was undercooked. When I asked for a replacement, the kitchen overcompensated by cooking it until it was burnt to a crisp. It wasn’t worth waiting for another. If you can’t properly cook a burger, you shouldn’t be working in the kitchen. I hope Ruby Tuesday updates their menu and hires a more skilled cook.

kovacek-katrina
01.04.2023

Food tasted good. Even tried their 50th anniversary cake. It wasn't anything special, but it was good.

dcartwright-lawyer44
19.01.2023

I've been a regular at Ruby Tuesday, but my visit last night was quite disappointing. Our waitress was unresponsive, and we had to flag her down whenever we needed something. It took an hour for our food to arrive, and when it did, everything was cold—including two samplers, two wings, and a child’s chicken meal. When we asked about the delay, we were told there were already pre-made dishes ready, yet they weren’t served promptly. The restaurant wasn’t busy at all, with only about 15 people inside, so we felt ignored. After finishing, it took 10 minutes just to get our change. This was the first bad experience I've had here, and sadly, my husband and I both ended up with food poisoning. I also noticed other customers complaining about cold food. Overall, a very disappointing visit.

Nestled near a local hotel, this restaurant boasts an inviting exterior, yet many diners find the interior in need of updates. While the staff tends to be friendly, service can be inconsistent; diners have reported long waits for food and drink refills. Disappointments also include cold meals, mixed food quality, and even instances of plastic in dishes. However, positives shine through with attentive servers who excel in managing dietary restrictions and providing recommendations. Guests appreciate the delicious salad bar and specials that offer a better value. Overall, experiences vary from delightful to disappointing, leading to mixed reviews on returning.

Google

Last update : 25.03.2024

4.2 ★ from 10 reviews
lashell-stearns
25.03.2024

We went in with the intention of only trying Ruby Tuesday's salad bar. Our server, Gina, was extremely helpful and informed us about a special that included the salad bar. The smash burgers we ordered were delicious, but the salad bar was also excellent.

theresa-graves-3
25.03.2024

We ordered takeout from work, and it was absolutely fantastic. I had the salmon, and it was incredibly delicious! I've never been let down by their food.

j-a-store2924
25.03.2024

I visited Ruby Tuesday with a coworker and tried the Guac Smashburger, requesting it without guacamole since it was on special for $8.99. This time, they got the order right, and the burger was delicious. The waitress was friendly and made sure my drink was never empty. My coworker enjoyed the salad bar and even went back for seconds. I'm increasing my rating to three stars now. Overall, the service was good, but there were some issues with attention to detail regarding the accuracy of the orders. We might consider dining at different places in the future, as there are many other restaurants in Springfield that offer similar quality food.

ty-kensinger
25.03.2024

I found plastic mixed into my food at this restaurant, but they did give me a complimentary meal. However, I was still disappointed and had expected better quality.

a-roberts-2
25.03.2024

The service was excellent! Lesley provided us with outstanding care. The food was truly fantastic! I will definitely be returning!

Sirved

Last update : 03.03.2025

3.8 ★ from 275 reviews
beth-day-restaurant7
03.03.2025

We also didn’t receive any refills for our drinks, and whenever we tried to speak to the waitress, she would apologize and say it was chaotic, even though there were only about 15 people in the restaurant. At the end of our meal, it took her 10 minutes to bring us our change. I've had good experiences here before, but last night was quite disappointing. To make matters worse, both my husband and I woke up with food poisoning. Several other diners expressed similar dissatisfaction, mentioning that their food was cold and not up to standard. Overall, I was very disappointed with the experience.

frank-raimann-tree48
03.03.2025

We ordered the two-for-$22 special. The mozzarella sticks were just okay, but the salad bar was quite nice. The bourbon chicken was also average. Our server was the bartender, and even though he got quite busy, he did a good job looking after our table.

christina-askin
03.03.2025

We arrived and were seated promptly with a large group. Our waitress, Faith, attended to us immediately and offered excellent drink recommendations. She was knowledgeable and attentive, especially regarding the allergies of three people in our party. Overall, it was a wonderful experience, with both the food and service being outstanding. We will definitely come back again.

kerry-troche-horse9
03.03.2025

If you're staying at a nearby hotel and prefer not to travel far for a meal, this restaurant might be a convenient choice. The exterior of the building is quite appealing, but the interior feels worn and in need of some renovations. However, it is clean. The staff was friendly, but could have been more attentive; my coffee was never refilled even though it wasn't busy, and I didn't see our server to request more. The prices seemed a bit high for what you receive, so be sure to inquire about the daily specials. The server didn't mention them initially, but provided the information upon request, which offered a more budget-friendly option. The food was good, which is definitely a positive aspect. Overall, I would rate this place three stars. I can't think of a reason to return, though.

Yelp

Last update : 21.02.2024

3.1 ★ from 75 reviews
lucas-n-5
21.02.2024

The cheeseburgers at this restaurant are amazing! The bartender and the server provided outstanding service. It really was the best day ever!

carla-k-firefighter6
21.02.2024

We have dined at this restaurant on North Glenstone in Springfield, MO several times a month. Unfortunately, our recent visits have not lived up to our expectations. Today, I ordered...

janet-v-elephant5824
21.02.2024

I don't typically leave one-star reviews, but I feel it's important to share our recent experience with this restaurant chain that we've been loyal to for many years. We used to eat here often, and my spouse has always been a huge fan...

Int Restaurants

Last update : 16.08.2023

3.7 ★ from 2387 reviews
food-19
16.08.2023

The salad bar at this restaurant is exceptionally impressive and is definitely the highlight. They offer a wide selection of fresh ingredients that are difficult to find at other places. I typically visit just for the salad bar because the other menu options are quite average. Overall, the food is only mediocre and not really worth a trip unless you're extremely hungry. The menu could use some more exciting choices.

michael-5993
16.08.2023

Overall, I found it to be quite good! I would give it a B+ rating. The lunch buffet at this restaurant was truly enjoyable. I especially liked the wide range of pasta and salad options available.

jamy-4
16.08.2023

I enjoyed the buffalo chicken sliders with fries at this restaurant, and they were amazing. The sliders had just the right amount of heat—spicy, but not too much. I also appreciated the fresh and diverse options offered at the salad bar.

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