Panera Bread - Springfield

#3 - Order Sushi Springfield, #15 - Cafés - Springfield, Bagels
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Panera Bread

Panera Bread
3.8 / 5 (1779 reviews)

Description

Panera Bread’s local branch has sparked mixed reactions among patrons, emphasizing a blend of positive and negative experiences. While many appreciate the healthy menu options and quick service on certain days, complaints about incorrect orders and poor management persist. Customers have reported disappointing food quality, with soups lacking substance and salads stifled by minimal gluten-free choices. Some diners enjoy the Sip Club for its value, yet others find the overall pricing exorbitant. Cleanliness issues and frigid dining conditions have further contributed to dissatisfaction, suggesting a need for improved operational efficiency and customer service at this location.

Last update: 17.01.2026 from: iflydachoppa

Feedback

★ 3.8 / 5 from 1779 reviews
robyn-h-weed51
18.08.2024

I enjoy some of the food here, but it's frustrating that they still don't offer any gluten-free options. The prices are also quite steep for what you get! I can only afford to eat here very occasionally. I used to come regularly with a friend when we had the sip deal for coffee and tea, and we would meet once a week between classes to study and catch up. However, without a regular plan like that, this place is too pricey for me!

aubrey-p-lawyer82
18.08.2024

I've been visiting this location since it first opened and have mostly had positive experiences. However, over the past year, it has become the worst Panera in Springfield. At least every third time I go, my order is incorrect. My most recent visit was particularly disappointing. I ordered a you-pick-two and received my salad, but instead of half a tuna salad sandwich, all I got was a piece of bread and a few slices of chicken breast. I’m really puzzled about how this went through quality control, as it didn’t meet any standard...

m-b-doctor72
18.08.2024

Friendly and quick staff, Sunday about 2pm, food quality great. (Sometimes not this good in KC). Staff deserve a shout out all around

iflydachoppa
18.08.2024

Yummy food here at the National street Panera.

dane-m-rabbit4261
18.08.2024

Unclean dining area and the manager and staff seemed more concerned with talking than making our meal. It was extremely slow but it took almost 20 minutes for us to get our food.

FAQ

The joint offers the opportunity to experience sporting events on a TV / screen.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

The restaurant accepts the common credit cards.

More information

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