Mcdonald's - Springfield

French Fries, Chocolate Chip Cookies, Salads
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Mcdonald's

Mcdonald's
3.0 / 5 (4853 reviews)

Description

At this McDonald's location, customer experiences vary dramatically. While some diners have found the drive-thru efficient, with hot food and quick service, others report frustrating waits and poor service. Patrons have described chaotic scenes with staff members seemingly disengaged, resulting in long wait times and incorrect orders. These shortcomings overshadow positive experiences like fresh food and cleanliness. Overall, this McDonald's struggles to deliver the fast, friendly service one might expect, leaving many customers dissatisfied and urging others to consider alternative dining options. The inconsistency raises concerns about reliability and service quality.

Last update: 17.01.2026 from: Edna

Feedback

★ 3 / 5 from 4853 reviews
elena-i-office3
31.12.2023

Guess French fries don't come with a meal anymore :

larry-s-mushroom13
31.12.2023

23 minutes for a burger this place sucks then I go in and they forgot I was waiting.. They also forgot my sons fries and toy in Happy meal unreal...

briana-d-office9643
18.09.2024

Thank you for including the extra pies and everything was hot and fresh too

edna-sharon
12.12.2025

Jessica is by far the rudest employee I have ever encountered at a McDonald’s. She screams at the employees to the point where they have tears. My sandwich had pickles on it so I called in to let them know I’d be coming back. Jessica was very rude on the phone and when I came back to the store. She didn’t apologize either and said “HERE” and put the sandwich on the counter with no bag or napkins. I’m beginning to think I should stop coming here as she ruins my experience and go to the one on pag

robert-kniep-1
12.12.2025

When I came to this particular McDonald's I ordered my new go to...it's a Big Mac menu hack and I was upcharged almost a dollar...in CT I didn't get charged anything extra to make changes to the toppings on a McDouble. I love McDonald's and the first cashier was EXTREMELY rude when I asked HIM why it was so much....I still go to this McDonald's in Springfield MA...but I seriously don't appreciate being treated the way I did

FAQ

The restaurant offers the opportunity to experience sports events on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

You can also pay for your dishes with various credit cards.

More information

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