Mcdonald's - Springfield

Jessica is by far the rudest employee I have ever encountered at a McDonald’s. She screams at the employees to the point where they have tears. My sandwich had... read more Jessica is by far the rudest employee I have ever encountered at a McDonald’s. She screams at the employees to the point where they have tears. My sandwich had pickles on it so I called in to let them know I’d be coming back. Jessica was very rude on the phone and when I came back to the store. She didn’t apologize either and said “HERE” and put the sandwich on the counter with no bag or napkins. I’m beginning to think I should stop coming here as she ruins my experience and go to the one on pag

When I came to this particular McDonald's I ordered my new go to...it's a Big Mac menu hack and I was upcharged almost a dollar...in CT I didn't get charged any... read more When I came to this particular McDonald's I ordered my new go to...it's a Big Mac menu hack and I was upcharged almost a dollar...in CT I didn't get charged anything extra to make changes to the toppings on a McDouble. I love McDonald's and the first cashier was EXTREMELY rude when I asked HIM why it was so much....I still go to this McDonald's in Springfield MA...but I seriously don't appreciate being treated the way I did

Place is great and pretty fast also from what I could see it seemed to be pretty clean so yea I got double cheese burger and it was almost like ah souvenir it w... read more Place is great and pretty fast also from what I could see it seemed to be pretty clean so yea I got double cheese burger and it was almost like ah souvenir it was perfect actually I had 2 and also 3 apple pies and extra large vanilla milk shake

Slow, Rude, God forbid you ask for ketchup! I go there because its convenient..everytime I go there theyre rude and act like you're bothering them..Manager incl... read more Slow, Rude, God forbid you ask for ketchup! I go there because its convenient..everytime I go there theyre rude and act like you're bothering them..Manager included!! Doesn't matter what time you go there...ALWAYS rude and they take their time..I was in line at the drive thru for a total of 15 mins with only 1 car in front of me...I watched 3 cars drive off because they didn't want to wait in the double drive thru...they need to retrain this entire store! Horrible place..food is good..the crew s

Every time I order from DoorDash, there are missing items. This has happened three times now. It's not difficult to check the order before giving it out to a dr... read more Every time I order from DoorDash, there are missing items. This has happened three times now. It's not difficult to check the order before giving it out to a driver.