Kfc - Springfield

Chicken Pot Pie, Chicken, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.7 / 5 (3221 reviews)

Description

KFC's latest location has garnered a mix of reviews, showcasing a spectrum of customer experiences. While some patrons rave about the incredible plant-based chicken and delectable new sandwich, others express frustration over orders mishandled, rude service, and limited dining options. Complaints about long drive-thru wait times and closed dine-in areas highlight a need for improvement. Despite the evident inconsistency in service and food quality, loyal customers continue to appreciate the classic offerings. As KFC navigates these challenges, it remains clear that a dedication to excellence is essential for maintaining customer satisfaction.

Last update: 17.01.2026 from: Rhea

Feedback

★ 2.7 / 5 from 3221 reviews
allis-5
21.08.2023

I absolutely love KFC, and even though this particular location is over an hour away from me, I make it a point to stop by whenever I visit a friend nearby. The plant-based chicken is incredible! I've had it twice already and can't wait to have it again. I really wish there was a KFC closer to me in Buffalo, Missouri—hint, hint! Seriously, please keep the plant-based chicken on the menu forever! I still enjoy a classic bucket of original recipe, but having this plant-based option is truly fantastic.

bryan-1095
21.08.2023

I finally had the chance to try the new chicken sandwich, and it was really good! However, I’m a bit disappointed with their reduced hours. Since I work nights, they close too early for me to come in for dinner.

brandy-414
21.08.2023

The food was excellent, as usual! However, I find it frustrating that they still haven't opened their dine-in area. Every other restaurant in town has done so, except for KFC. I don't understand why they remodeled all their dining spaces if they didn't intend to open them.

vblanda-library2382
19.01.2023

Was out of sauce and chicken breast for sandwiches, and no sign or anything letting customers know that they are out.

kelli-tillman
19.01.2023

Worst food I ever had I ordered 3 famous bowls combos and the chicken was hard as a rock and we didn't even get our cookies and the drive thur people were so Rude I'm a manager at Hardee's and we don't treat our customers this way I will never be coming here again

Menu

  • Sandwiches

    Spicy Chicken Sandwich Nuggets Box Meal
    Spicy Chicken Sandwich Nuggets Box Meal
    $10.7
    Classic Chicken Sandwich Nuggets Box Meal
    Classic Chicken Sandwich Nuggets Box Meal
    $10.7
  • Family Meals

    Free Beverage Bucket 12 Pc. Tenders Meal
    Free Beverage Bucket 12 Pc. Tenders Meal
    $37.9
    Free Beverage Bucket 16 Pc. Tenders Meal
    Free Beverage Bucket 16 Pc. Tenders Meal
    $48.6
    Free Beverage Bucket 12 Pc. Chicken Meal
    Free Beverage Bucket 12 Pc. Chicken Meal
    $37.9

FAQ

There is a TV / screen on-site where sports are shown.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

Suggested nearby restaurants.