Friendly's - Springfield

Come here and get what you expect: consistent chain food and reasonable service. Nothing over the top. The kids' meals are very reasonably priced and honestly c... read more Come here and get what you expect: consistent chain food and reasonable service. Nothing over the top. The kids' meals are very reasonably priced and honestly could satisfy an adult. I got the BBQ Chicken SuperMelt and it was delicious. They've redecorated the place since the last time I was there so that was cool.

I was quite busy two weeks before Christmas and anticipated that the restaurant would be busy as well. However, my experience was made enjoyable thanks to my wa... read more I was quite busy two weeks before Christmas and anticipated that the restaurant would be busy as well. However, my experience was made enjoyable thanks to my waitress, Alyssa. She was attentive, friendly, and precise, providing top-notch service. I truly appreciated her efforts!

Several times now have I ordered here and waited well over 20 minutes for food. Never does this business apologize or nothing. Are y?all lazy or just inconsider... read more Several times now have I ordered here and waited well over 20 minutes for food. Never does this business apologize or nothing. Are y?all lazy or just inconsiderate? Doesn?t matter if busy or slow they will never get you your food quicker than snails pace. I?ve seen different managers on duty but I can tell you none of them care. Terrible, just avoid the place all together.

They've done something here to improve the speed and quality of the food. Seems like the time to wait for food has always been long at any Friendly's we've been... read more They've done something here to improve the speed and quality of the food. Seems like the time to wait for food has always been long at any Friendly's we've been to in the past 20 years, but this spot has gotten better, and I hope it stays that way. Staffis pleasant, which is also a plus.

Come here and get what you expect: consistent chain food and reasonable service. Nothing over the top. The kids' meals are very reasonably priced and honestly c... read more Come here and get what you expect: consistent chain food and reasonable service. Nothing over the top. The kids' meals are very reasonably priced and honestly could satisfy an adult. I got the BBQ Chicken SuperMelt and it was delicious. They've redecoratedthe place since the last time I was there so that was cool.