Dunkin' - Springfield

I want to thank the Dunkin' on Backlick Road for consistently getting my order right. You never overcook my egg and cheese, and my coffee is always perfect. I t... read more I want to thank the Dunkin' on Backlick Road for consistently getting my order right. You never overcook my egg and cheese, and my coffee is always perfect. I truly appreciate your efforts. I've been making the drive to this Dunkin' for seven years, but the one closer to me in Lorton has really let me down.

If you're in the mood for donuts and caffeine, be sure to stop by here. Dunkin' Donuts has introduced a new drink called the Mango Pineapple Refreshers! It was... read more If you're in the mood for donuts and caffeine, be sure to stop by here. Dunkin' Donuts has introduced a new drink called the Mango Pineapple Refreshers! It was so refreshing after just one sip. We should definitely try it before summer ends—I only wish it were available year-round instead of just for the season!

The donuts are fantastic—super fresh and delicious. The staff is incredibly helpful and friendly. Parking is excellent; it's easy to get in and out of the lot.... read more The donuts are fantastic—super fresh and delicious. The staff is incredibly helpful and friendly. Parking is excellent; it's easy to get in and out of the lot. The store is spotless. The only downside is that the decor feels a bit outdated; it looks like it hasn't been refreshed since the Reagan era.

I rated this Dunkin a little lower than usual because the donut I had wasn't the same texture as I'm used to—it was a bit dry. The staff member was also less fr... read more I rated this Dunkin a little lower than usual because the donut I had wasn't the same texture as I'm used to—it was a bit dry. The staff member was also less friendly than I expected; I hope her day improves. I prefer the Dunkin on Richmond Highway, where the service is always super friendly, even when it's busy.

The building looked new but the bathroom was dirty and there were flies in the donut area. Actually on the donuts. The owner should hire more staff and spend mo... read more The building looked new but the bathroom was dirty and there were flies in the donut area. Actually on the donuts. The owner should hire more staff and spend more time at the shop to oversee these short comings. The drive through is always ridiculously slow.