Chili's - Springfield

Mexican, Western, Chicken Tenders
Menu
Full menu with pictures, prices and categories.

Chili's

Chili's
3.4 / 5 (12198 reviews)

Description

Chili's has drawn mixed reactions in recent visits, showcasing a blend of strong service and inconsistent food quality. While many patrons noted attentive waitstaff who made dining experiences enjoyable, others reported cold dishes and neglected tables, detracting from their meals. Certain favorites, like the Honey Chipotle Chicken Crispers, lived up to nostalgia, though some dishes, such as the classic nacho chips, disappointed. Overall, while the atmosphere and specific servers received praise, concerns about cleanliness and food preparation surfaced. A visit may be rewarding, but diners are advised to manage expectations regarding food temperature and service consistency.

Last update: 17.01.2026 from: Madison

Feedback

★ 3.4 / 5 from 12198 reviews
madison21-1
07.05.2025

Server was awesome. Took my 2+ year old grandson. Great atmosphere and served with top notch service. She went above and beyond serving us. Had 3 other large large parties and handled all of us with exceptional service. Only getting 4 star due to ClassicNacho chips were not very crisp as in the past.

hal10
07.05.2025

Well, the waitresses were absolutely wonderful and much appreciated! The food was subpar although it was family time, we shouldn't have been served the cold food. The white cheese ???? dip was hardly warm along with the pasta ordered. The foodobviously sat for quite awhile before being served! There were numerous flies bothering us the entire time! Several staffmembers, servers, host's and kitchen personnel stood around and talked while we needed drinks and good food! I LIKE THE CHILI'SFRANCHISE, but, this is a restaurant I'd stay away from! The skillet chili-queso was great ????

donny-langosh
07.05.2025

I rarely dine out especially since covid so I went in expecting to get take-out. However, it was very slow so we took a table. I asked if it would be possible to remain away from people/for them to fill other nearby tables first since only bar seating wasavailable. At first she seemed indifferent. Then things turned around (maybe she overheard me say we wouldn?t eat in after weall). She ended up offering us a space in an unoccupied area and began social distancing for us/waiting for us to re-mask. Shebecame friendly and Uber polite and helpful. The food was good, especially the southwest egg rolls. The bathrooms are in needof help. They really show the age of the place what with the rusty sink drains and mirror that needed to be replaced.

donny-langosh
07.05.2025

We loved our lunch here. Service was good. Table and chair weren?t stable where we were seated.

dmoore-cactus67
07.05.2025

Bob was by far the absolute best server we have had the pleasure of meeting. His service has made our night. Our food was perfect, but did I mention Bob? Because we loved Bob ?! Come for Bob stay for the food! You are amazing Bob!

FAQ

The joint offers the opportunity to experience sports on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

Suggested nearby restaurants.