Chick E D's - Springfield

My favorite spot for fried chicken in Western Massachusetts! No one compares! The food is always fresh and hot, and the service is excellent! read more My favorite spot for fried chicken in Western Massachusetts! No one compares! The food is always fresh and hot, and the service is excellent!

As soon as you walk in, the staff greets you with a smile and welcomes you warmly, asking for your order. The young man who assisted me was incredibly hardworki... read more As soon as you walk in, the staff greets you with a smile and welcomes you warmly, asking for your order. The young man who assisted me was incredibly hardworking and respectful. The restaurant itself is very clean, which is a big plus. Above all, their customer service stands out, and that’s why I’m a returning customer. I will definitely be coming back! The food is outstanding as well; they really know how to season it perfectly. I especially love the fish and chips dinner—huge pieces of fish that taste remarkably fresh. I can’t speak highly enough about this place. Thank you for all your hard work; this is a wonderful, dedicated family-run restaurant. God bless them!

I love this place. Food is always fresh and tasty. Inside it is kept clean and staff is read more I love this place. Food is always fresh and tasty. Inside it is kept clean and staff is

Not fast food. Yup, you pay when ordering and there are places to sit. You will wait 20 minutes to get the food. The chicken was good but the sandwich overall w... read more Not fast food. Yup, you pay when ordering and there are places to sit. You will wait 20 minutes to get the food. The chicken was good but the sandwich overall was just ok. The other problem is the prices are wrong. You would expect a monitor board would beupdated but I was charged 8% over advertised. For 1 sandwich it's not too bad but 8% for a family of 4 could add up. I just feltcheated. This was my first time and will definitely have to ponder a return.

I could rave about this place for hours! In fact, I was a bit disappointed to learn that there aren’t more locations. I wish more people could enjoy this experi... read more I could rave about this place for hours! In fact, I was a bit disappointed to learn that there aren’t more locations. I wish more people could enjoy this experience. The food, especially the chicken, is some of the best restaurant fare I've ever tasted. Some of the reviews about wait times baffle me. Would you really complain if a home-cooked meal took longer than 10 minutes? This isn’t fast food; it’s high-quality cuisine. I genuinely hope this place stays open forever!