Burrito Amigos - Springfield

Food is very good and authentic, but the eating area inside is disgusting. Floor is filthy and the trash can and high chair are so grimy it ruins your meal havi... read more Food is very good and authentic, but the eating area inside is disgusting. Floor is filthy and the trash can and high chair are so grimy it ruins your meal having to see it. The tables aren’t kept clean either. Based on that, I can’t imagine what the restrooms look like. I’m a fan of their food but they need to clean the place up.Food: 4/5

The food is inconsistent, and the employees have no training in resolving customer concerns. I was given an email address to contact, and the reply from Alexand... read more The food is inconsistent, and the employees have no training in resolving customer concerns. I was given an email address to contact, and the reply from Alexandra was worse than a canned response from some silly book for manager training.They are not in the business of CUSTOMER CARE!!!Food: 1/5

I got a really nice burrito with cow tongue. Price was on point but when I was eating I looked down and saw the taste buds. Tasted great but it kinda scared me... read more I got a really nice burrito with cow tongue. Price was on point but when I was eating I looked down and saw the taste buds. Tasted great but it kinda scared me XD I love trying new things though and ot wasn't any higher price than the other meats.Food: 5/5

The food here is always good. What left me underwhelmed was the drive through experience this morning. The employee running the drive through put just 1 napkin... read more The food here is always good. What left me underwhelmed was the drive through experience this morning. The employee running the drive through put just 1 napkin in the bag. When I asked if I could get some extra napkins, the drive through employee walkedaway into another part of the restaurant. I waited for a minute, but the employee never came back. I honked my horn and theemployee came back. I said, Sorry. I was trying to ask if I could get some extra napkins. The employee angrily handed out ahandful of extra napkins, and declared I SHOULD have said something sooner! So if you want good food served with a side ofattitude, then by all means, patronize this place. As for me, Burrito Boy is not the only place in town to get a burrito. Infact, the burrito I got this morning, although good, was not as good as I can get elsewhere. I had requested green salsa insidethe burrito, but it wasn 't inside when I ate it, so the burrito was actually pretty average.

The burritos are good, but I personally will stay away from wet burritos and enchiladas due to canned sauce they now use. Tastes like calcium chloride and citri... read more The burritos are good, but I personally will stay away from wet burritos and enchiladas due to canned sauce they now use. Tastes like calcium chloride and citric acid. Not the same as it used to be or I would rate it much higher.