Burger King - Springfield

On my order, mom asked for two spicy Royal chicken sandwiches with bacon, royal sauce, tomato, and cheese. The only thing they got right was the tomato. The chi... read more On my order, mom asked for two spicy Royal chicken sandwiches with bacon, royal sauce, tomato, and cheese. The only thing they got right was the tomato. The chicken itself is a bit undercooked. And the sandwiches as a whole were very mushy.

I filled out the survey and went in for my free whopper. They wouldn't honor the coupon, saying I had to make a purchase. The offer doesn't stipulate that. I wi... read more I filled out the survey and went in for my free whopper. They wouldn't honor the coupon, saying I had to make a purchase. The offer doesn't stipulate that. I wish I could take back the nice things I said in the initial survey.

Worst fast food establishment I have ever been to in my life. Sat at the board for 4 minutes with no answer. Pulled up to window where a female who claimed to b... read more Worst fast food establishment I have ever been to in my life. Sat at the board for 4 minutes with no answer. Pulled up to window where a female who claimed to be a manager completely ruined my order by trying to make me pay full price for items on the 2 for6 menu. When I pointed this out she got an even bigger attitude with me saying that it was my fault it wasn 't rang in correctly(I didn 't know I was an employee here but if I was I would work circles around all of the current employees they have) Becauseof her attitude I asked for a refund and she then had to go get someone else to do it for her I asked to speak to a manager andboth her and the dude almost simultaneously snapped off we were the manager and then slammed the window. @burger King- ifyou 're wandering why people stopped coming to your establishments well it 's situations like this that make people not come backI for one will never go back

Very friendly environment clean place fresh hot food dine-in relaxed environment in a college area read more Very friendly environment clean place fresh hot food dine-in relaxed environment in a college area

Best Burger King in the area. When I go to this location, I get what I want, no more, no less. The burgers always have that distinct charred taste and the ingre... read more Best Burger King in the area. When I go to this location, I get what I want, no more, no less. The burgers always have that distinct charred taste and the ingredients/condiments always taste fresh. Not to mention their new chicken sandwiches. DEARGOD. They are far larger and far better tasting than you would expect from fast food. There is always a wait, but that'sjust....kind of a Burger King thing no matter where you are. At least as long as I've been alive.