Burger King - Springfield

#18 - Fast Food - Springfield, Burgers, Coffee
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Burger King

Burger King
3.4 / 5 (1242 reviews)

Description

In a recent visit to a local fast-food chain, diners experienced a disheartening mix of poor service and unsatisfactory food quality. Vegetarian patrons faced unprofessional remarks from staff regarding their choice of Impossible Whoppers, significantly dampening their dining experience. Complaints included cold, undercooked burgers and unsalted fries, compounded by a lack of cleanliness in the establishment. On the other hand, some customers noted decent encounters with friendly service on other occasions, though issues with management lingered. Overall, this restaurant has shown inconsistency in both food preparation and customer service, raising concerns for potential diners.

Last update: 17.01.2026 from: Brenna

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★ 3.4 / 5 from 1242 reviews
wharvey-2
26.12.2022

Really love their chicken sandwiches and regular sandwiches in the regular good customer service I had no problem yet

devonte-hansen
26.12.2022

The staff at this restaurant is consistently excellent, and the food is always fresh and delicious.

lucy00
26.12.2022

I do not recommend this restaurant. The customer service was terrible and very unprofessional. When I arrived, the manager asked me to move forward to place my order for a chicken sandwich. After waiting for 20 minutes, I had to go inside and remind them of my order. The sandwich that was finally brought to me had pickles, despite my request for it to be made without them.

devonte-hansen
26.12.2022

Their fish fillet was taste good. Store need to clean more. Stuff behavior was good.

sabrina38
26.12.2022

Would leave 0 stars if I could. Ordered Impossible Whoppers (because we’re vegetarian) to have some nasty white guy working there tell us that they were made out of baby fetuses. If that hadn’t ruined our appetites, the undercooked, cold impossible whoppers and cold, unsalted fries certainly would have. The place was not clean. Probably the worst fast food experience I have ever had.

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